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Michael Shrader Location
Virginia Beach, VA, US
Michael Shrader Work
B2B Inside Sales @ (June 2026 - Present)
North American Customer Head @ (August 2024 - Present)
VP and Sr Consultant Solution Sales @ (April 2024 - Present)
Consulting Partner @ The Call Center Consultants (April 2004 - Present)
Senior BPO Sales Representative @ (July 2023 - March 2024)
Vice President of Sales @ (March 2022 - June 2023)
CRO | Global BPO, Sales and Account Management @ (May 2017 - February 2022)
VP Client Solutions | BPO Account Management and Growth | Omni Channel SME @ (June 2014 - May 2017)
VP, Sales | AI Neural Network Business Development | Executive Door Opener @ (March 2008 - May 2014)
President and Chief Executive Officer | "Chief Catalyst" for Turnaround and Sale of Global BPO @ (January 2004 - January 2008)
SVP | Sales and Marketing Integration | Inhouse and Outsourced Operations SME @ (January 1999 - January 2005)
VP Consumer Services | Marketing Operations | Inhouse and Outsourced Operations Expert @ (January 1989 - January 1999)
Michael Shrader Education
University of Virginia Darden School of Business
(Executive Education)
1990-1997
Michael Shrader Skills
Artificial Intelligence (AI)
Technological Innovation
Hunter
Solution Selling
Sales Presentations
Business Process Outsourcing (BPO)
Strategy
Outsourcing
Customer Experience
Start-ups
Business Strategy
CRM
Call Centers
New Business Development
Strategic Planning
Vendor Management
Sales Operations
Sales Management
Telecommunications
Sales Process
Marketing Strategy
Sales
Customer Satisfaction
Operations Management
Change Management
Direct Sales
E-commerce
Customer Retention
Performance Management
Customer Acquisition
Channel Partners
Mergers & Acquisitions
Business Analytics
Business Management
Quality Management
P&L Responsibility
Business Development
Management
Leadership
Team Leadership
Negotiation
Contract Negotiation
Mentoring
Key Account Management
Data analytics
Innovation
Business Unit Leader
Business Process Improvement
Training & Development
Customer Service Management
Customer Service
Customer Relationship Management (CRM)
Call Center
Strategy Development
Operations
Customer Experience Improvement
Inside Sales
Targeting and Segmentation
Client program and relationship management
Client
B2B
P&L Management
E Commerce
Insurance
Start Ups
Mergers and Acquisitions
Michael Shrader Summary
Michael Shrader, based in Virginia Beach, VA, US, is currently a B2B Inside Sales at C.E. Thurston & Sons, Inc.. Michael Shrader brings experience from previous roles at Zylitix, CollaborationRoom.ai, The Call Center Consultants and Allied Global. Michael Shrader holds a 1990 - 1997 University of Virginia Darden School of Business. With a robust skill set that includes Artificial Intelligence (AI), Technological Innovation, Hunter, Solution Selling, Sales Presentations and more. Michael Shrader has 4 emails and 5 mobile phone numbers on RocketReach.
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