Michael Shrader Email & Phone Number
North American Customer Head @ Zylitix
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Michael Shrader Location
- Virginia Beach, VA, US
Michael Shrader Work
- 2024 -now North American Customer Head @
- 2024 -now VP and Sr Consultant Solution Sales @
- 2004 -now Consulting Partner @ The Call Center Consultants
- 2023 -2024 Senior BPO Sales Representative @
- 2022 -2023 Vice President of Sales @
- 2017 -2022 CRO | Global BPO, Sales and Account Management @
- 2014 -2017 VP Client Solutions | BPO Account Management and Growth | Omni Channel SME @
- 2008 -2014 VP, Sales | AI Neural Network Business Development | Executive Door Opener @
- 2004 -2008 President and Chief Executive Officer | "Chief Catalyst" for Turnaround and Sale of Global BPO @
- 1999 -2005 SVP | Sales and Marketing Integration | Inhouse and Outsourced Operations SME @
- 1989 -1999 VP Consumer Services | Marketing Operations | Inhouse and Outsourced Operations Expert @
Michael Shrader Education
- University of Virginia - Darden Graduate School of Business Administration 1990-1997
Michael Shrader Skills
- Artificial Intelligence (AI)
- Technological Innovation
- Hunter
- Solution Selling
- Sales Presentations
- Business Process Outsourcing (BPO)
- Strategy
- Outsourcing
- Customer Experience
- Start-ups
- Business Strategy
- CRM
- Call Centers
- New Business Development
- Strategic Planning
- Vendor Management
- Sales Operations
- Sales Management
- Telecommunications
- Sales Process
- Marketing Strategy
- Sales
- Customer Satisfaction
- Operations Management
- Change Management
- Direct Sales
- E-commerce
- Customer Retention
- Performance Management
- Customer Acquisition
- Channel Partners
- Mergers & Acquisitions
- Business Analytics
- Business Management
- Quality Management
- P&L Responsibility
- Business Development
- Management
- Leadership
- Team Leadership
- Negotiation
- Contract Negotiation
- Mentoring
- Key Account Management
- Data analytics
- Innovation
- Business Unit Leader
- Business Process Improvement
- Training & Development
- Customer Service Management
- Customer Service
- Customer Relationship Management (CRM)
- Call Center
- Strategy Development
- Operations
- Customer Experience Improvement
- Inside Sales
- Targeting and Segmentation
- Client program and relationship management
- Client
- B2B
- P&L Management
- E Commerce
- Insurance
- Start Ups
- Mergers and Acquisitions
Michael Shrader Summary
- Michael Shrader, based in Virginia Beach, VA, US, is currently a North American Customer Head at Zylitix. Michael Shrader brings experience from previous roles at CollaborationRoom.ai, The Call Center Consultants, Allied Global and Thrio. Michael Shrader holds a 1990 - 1997 University of Virginia - Darden Graduate School of Business Administration. With a robust skill set that includes Artificial Intelligence (AI), Technological Innovation, Hunter, Solution Selling, Sales Presentations and more. Michael Shrader has 4 emails and 5 mobile phone numbers on RocketReach.
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