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Michael Sherlock Location
Omaha, NE, US
Michael Sherlock Work
Director,Interfaces, Integrations and Addressability @ (October 2008 - Present)
Owner @ Sherlock Solutions LLC (August 2013 - August 2015)
Director of Consulting @ (August 2004 - September 2007)
Director Regional Accounts and Adelphia SBU @ (January 2000 - August 2004)
Business Development Consultant @ (May 1996 - January 2000)
Client Services Manager and Business Analyst @ (June 1990 - May 1996)
Michael Sherlock Education
University of Nebraska at Omaha 1978-1984
Michael Sherlock Skills
Call Centers
Negotiation
SDLC
Wireless
Business Analysis
Software Documentation
JavaScript
Software Project Management
Sand
Agile Methodologies
Broadband
SQL
Team Building
Customer Satisfaction
Cross Functional Team Leadership
CRM
Performance Management
Strategic Planning
Program Management
Product Management
Training
Testing
Customer Experience
Telecommunications
Management
Troubleshooting
Telephony
Product Delivery
Professional Services
Sales
Outsourcing
Visual Basic
Business Development
VoIP
Budgets
Leadership
Software Conversions
Salesforce.com
Integration
Consulting
Process Improvement
Operations
Business Process Improvement
Billing Systems
Team Leadership
P&l Management
Analysis
Vendor Management
Customer Service
Customer Retention
Cloud Computing
Account Management
Coaching
Workforce Management
Project Management
Michael Sherlock Summary
Michael Sherlock, based in Omaha, NE, US, is currently a Director,Interfaces, Integrations and Addressability at American Support(Now Bernard). Michael Sherlock brings experience from previous roles at Sherlock Solutions LLC and CSG Systems. Michael Sherlock holds a 1978 - 1984 University of Nebraska at Omaha. With a robust skill set that includes Call Centers, Negotiation, SDLC, Wireless, Business Analysis and more. Michael Sherlock has 1 emails and 1 mobile phone numbers on RocketReach.
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