Michael Sheehan Email & Phone Number
Vice President of Professional - Soutwest Region @ Advance Auto Parts
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Michael Sheehan Location
- Houston, TX, US
Michael Sheehan Work
- Vice President of Professional - Soutwest Region @ (April 2018 - Present)
- Special Projects Sw Region @ (June 2017 - Present)
- Call Center Operations @ (August 2016 - June 2017)
- Director Call Center Operations @ (August 2012 - August 2016)
- Mass Market Operations @ (August 2010 - August 2012)
- Director of Customer Service @ Savant GPS (August 2008 - August 2010)
- Director of Customer Operations @ Revention Pos (February 2008 - July 2008)
- Director of Customer Solutions @ (April 2007 - January 2008)
- Senior Director Customer Service @ (October 2005 - April 2007)
- Site Manager @ (July 2004 - October 2005)
- Customer Service Manager @ (April 2004 - July 2004)
- Nat'l Service Center Manager @ Wilson (November 2002 - April 2004)
- Director Call Center @ (November 2000 - November 2002)
- Director @ Yellow Freight (November 1999 - November 2000)
- Supv to Manager @ (October 1991 - November 1999)
- Investigator @ (January 1989 - January 1991)
- Investigator @ Brazos County District Attorney's Office (January 1987 - January 1989)
Michael Sheehan Education
- Southern Nazarene University
Master Of Science (Business Management)
1998-2000 - Sam Houston State University
Bachelor Of Science
1983-1987 - Wasilla High School 1976-1980
Michael Sheehan Skills
- Account Management
- AtTask
- Budgets
- Business Analysis
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Forecasting
- Inventory Management
- Leadership
- Management
- Negotiation
- New Business Development
- Operations Management
- Outsourcing
- P&L Management
- PMP Certification (actively pursuing)
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Recruiting
- Retail
- Risk Management
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Start-ups
- Strategic Planning
- Supply Chain Management
- Team Building
- Team Leadership
- Training
- Transportation
- Vendor Management
- Workforce Management
- Start Ups
- Pmp Certification Actively Pursuing
- Cross Functional Team Leadership
- Strategy
- Pmp Certification
Michael Sheehan Summary
- Michael Sheehan, based in Houston, TX, US, is currently a Vice President of Professional - Soutwest Region at Advance Auto Parts. Michael Sheehan brings experience from previous roles at Advance Auto Parts, Abacus Plumbing, Air Conditioning & Electrical, Xl Parts and Startex Power. Michael Sheehan holds a 1998 - 2000 Master Of Science in Business Management @ Southern Nazarene University. With a robust skill set that includes Account Management, AtTask, Budgets, Business Analysis, Business Development and more. Michael Sheehan has 3 emails and 2 mobile phone numbers on RocketReach.
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