Michael Sheehan Email & Phone Number
Vice President of Professional - Soutwest Region @ Advance Auto Parts
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Michael Sheehan Location
- Fort Worth, TX, US
Michael Sheehan Work
- 2018 -now Vice President of Professional - Soutwest Region @
- 2017 -now Special Projects Sw Region @
- 2016 -2017 Call Center Operations @
- 2012 -2016 Director Call Center Operations @
- 2010 -2012 Mass Market Operations @
- 2008 -2010 Director of Customer Service @ Savant GPS
- 2008 -2008 Director of Customer Operations @ Revention Pos
- 2007 -2008 Director of Customer Solutions @
- 2005 -2007 Senior Director Customer Service @
- 2004 -2005 Site Manager @
- 2004 -2004 Customer Service Manager @
- 2002 -2004 Nat'l Service Center Manager @ Wilson
- 2000 -2002 Director Call Center @
- 1999 -2000 Director @ Yellow Freight
- 1991 -1999 Supv to Manager @
- 1989 -1991 Investigator @
- 1987 -1989 Investigator @ Brazos County District Attorney's Office
Michael Sheehan Education
- Southern Nazarene University
Master Of Science (Business Management)
1998-2000 - Sam Houston State University
Bachelor Of Science
1983-1987 - Wasilla High School 1976-1980
Michael Sheehan Skills
- AtTask
- PMP Certification (actively pursuing)
- Call Center
- Transportation
- Operations Management
- Process Improvement
- Vendor Management
- Team Building
- Business Process Improvement
- Change Management
- Project Management
- Account Management
- Strategic Planning
- Call Centers
- Leadership
- CRM
- Team Leadership
- Sales
- Contract Negotiation
- Business Analysis
- Management
- Project Planning
- Training
- Customer Service
- New Business Development
- Coaching
- Customer Satisfaction
- Sales Management
- Recruiting
- Program Management
- Business Development
- Budgets
- Risk Management
- Customer Experience
- Cross-functional Team Leadership
- Forecasting
- Outsourcing
- Retail
- Performance Management
- Business Strategy
- Negotiation
- Start-ups
- P&L Management
- Customer Retention
- Contact Centers
- Sales Operations
- Supply Chain Management
- Inventory Management
- Salesforce.com
- Workforce Management
- Start Ups
- Pmp Certification Actively Pursuing
- Cross Functional Team Leadership
- Strategy
- Pmp Certification
Michael Sheehan Summary
- Michael Sheehan, based in Fort Worth, TX, US, is currently a Vice President of Professional - Soutwest Region at Advance Auto Parts. Michael Sheehan brings experience from previous roles at Advance Auto Parts, Abacus Plumbing, Air Conditioning & Electrical, Xl Parts and Startex Power. Michael Sheehan holds a 1998 - 2000 Master Of Science in Business Management @ Southern Nazarene University. With a robust skill set that includes AtTask, PMP Certification (actively pursuing), Call Center, Transportation, Operations Management and more. Michael Sheehan has 3 emails and 2 mobile phone numbers on RocketReach.
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