Michael Schoone Email & Phone Number
Senior Vice President, Head of Operations and Customer Support @ Green Dot Corporation
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Michael Schoone Location
- Cincinnati, OH, US
Michael Schoone Work
- Senior Vice President, Head of Operations and Customer Support @ (January 2020 - Present)
- Vice President, Dir. of Complaint Management and Customer Experience Strategic Optimization @ (January 2015 - January 2019)
- Vice President, Customer Experience Program Manager @ (January 2013 - January 2015)
- Vice President, Head of Offshore Operations – Consumer Fulfillment @ (January 2010 - January 2015)
- Operations Manager - Mortgage @ (April 2006 - March 2010)
Michael Schoone Education
- University of Cincinnati
Accounting and Business/Management
1998-2004
Michael Schoone Skills
- Analytics
- Artificial Intelligence (AI)
- Banking
- Banking Industry
- Business Analysis
- Business Development
- Business Objects
- Business Process Improvement
- Business Requirements
- Business Strategy
- Change Management
- Collaborative Innovation
- Collaborative Problem Solving
- Consumer Services
- Contact Centers
- Continuous Improvement
- Contract Management
- Credit
- Cross-functional Collaborations
- Cross-functional Coordination
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Analysis
- Customer Experience Consulting
- Customer Experience Design
- Customer Experience Management
- Customer Journey Mapping
- Customer Journeys
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analytics
- Executive Management
- Experience Design
- Finance
- Financial Analysis
- Financial Literacy
- Financial Services
- Leadership
- Leading Change
- Lean Six Sigma Black Belt
- Loans
- Management
- Mortgage Lending
- Offshore Management
- Offshore Operations
- Offshore Outsourcing
- Operational Excellence
- Operations Management
- Outsourcing Management
- Process Management
- Product Development
- Project Management
- Project Portfolio Management
- Reporting
- Strategic Development
- Strategic Planning
- Strategy
- Text Analytics
- User Experience (UX)
- Value Stream Mapping
- Vendor Management
- Voice of the Customer
Michael Schoone Summary
- Michael Schoone, based in Cincinnati, OH, US, is currently a Senior Vice President, Head of Operations and Customer Support at Green Dot Corporation. Michael Schoone brings experience from previous roles at Fifth Third Bank. Michael Schoone holds a 1998 - 2004 Accounting and Business/Management @ University of Cincinnati. With a robust skill set that includes Analytics, Artificial Intelligence (AI), Banking, Banking Industry, Business Analysis and more. Michael Schoone has 3 emails and 1 mobile phone numbers on RocketReach.
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