Michael Rucker Email & Phone Number
Head of Customer Support @ Avarra
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Michael Rucker Location
- Roswell, GA, US
Michael Rucker Work
- Head of Customer Support @ (August 2026 - Present)
- Head of Customer Support @ (March 2024 - August 2026)
- Director, Customer Support @ (January 2024 - March 2024)
- Technical Support Engineer @ (May 2022 - January 2024)
- Director, Customer Support @ (October 2020 - June 2022)
- Sr Manager, Tier 3 Support @ (October 2019 - October 2020)
- Tier 3 Technical Support Manager @ (August 2018 - October 2019)
- Sr. Escalations Engineer @ (July 2016 - July 2018)
- Level III Technical Support Engineer @ (March 2015 - July 2018)
- Technical Support Engineer @ (January 2014 - March 2015)
- Level III Analyst @ (October 2011 - December 2013)
- Service Desk Analyst @ (July 2010 - October 2011)
- Technology and Marketing Consulting @ (August 2009 - May 2010)
- Director of Business Development @ Digital Tigers, Inc. (August 2005 - May 2009)
- Sales Representative @ (June 2005 - August 2005)
- Tech Ops Operator @ (January 2002 - June 2005)
Michael Rucker Education
- Georgia State University - J. Mack Robinson College of Business
Business Administration (Marketing)
2009-2011
Michael Rucker Skills
- ADFS 2.0
- Active Directory
- Analytical Skills
- Cisco Technologies
- Citrix
- Cloud Computing
- Coaching
- Communication
- Computer Hardware
- Customer Support
- Data Analysis
- Firewalls
- HTML
- Hardware
- Help Desk Support
- Identity Management
- Management
- Microsoft Exchange
- Microsoft Office
- Microsoft Products
- Network Administration
- Networking
- Printers
- Project Management
- SAML 2.0
- SSO
- Servers
- Service Desk
- SharePoint
- Software Installation
- Strategic Planning
- Support Management
- Swarm Intelligence
- System Administration
- Technical Support
- Troubleshooting
- VMware
- VPN
- Virtualization
- Windows
- Windows 7
- Windows Server
- WordPress
- XP
- Social Media
- Support
- Marketing
- Public Speaking
Michael Rucker Summary
- Michael Rucker, based in Roswell, GA, US, is currently a Head of Customer Support at Avarra. Michael Rucker brings experience from previous roles at Obsidian Security, Veza and Okta, Inc.. Michael Rucker holds a 2009 - 2011 Business Administration in Marketing @ Georgia State University - J. Mack Robinson College of Business. With a robust skill set that includes ADFS 2.0, Active Directory, Analytical Skills, Cisco Technologies, Citrix and more. Michael Rucker has 3 emails and 2 mobile phone numbers on RocketReach.
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