Michael Rouleau Email & Phone Number
Managing Partner, CEO @ Zennify
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Michael Rouleau Location
- Charlotte, NC, US
Michael Rouleau Work
- Managing Partner, CEO @ (June 2026 - Present)
- Managing Partner, Chief Operating Officer (COO) @ (August 2023 - Present)
- SVP, Customer Success @ (November 2015 - August 2023)
- Senior Vice President, Business Executive - Technology Operations @ (August 2011 - October 2015)
- SVP, Technology Executive for Retail and Payments Platforms, Bank of America, Charlotte, NC @ (August 2007 - August 2011)
- SVP, Technology Transformation Executive, Bank of America, Boston, MA @ (November 2004 - August 2007)
- Executive, Financial Services @ (December 1997 - November 2004)
- Captain @ (June 1991 - December 1997)
Michael Rouleau Education
- Colorado Technical University
MS (Management, Information Systems)
1994-1996 - Tufts University
BS (Electrical Engineering)
1987-1991
Michael Rouleau Skills
- Agentic Automation
- B2B
- B2B eCommerce
- Banking
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Client Services
- Cloud Applications
- Customer Experience Design
- Customer Insight
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Emerging Technologies
- Enterprise Architecture
- Executive Leadership
- Executive Management
- Financial Risk
- Financial Services
- Go-to-Market Strategy
- IT Strategy
- Interpersonal Communication
- Leadership
- Management
- Management Consulting
- Marketing Strategy
- Mergers & Acquisitions (M&A)
- Military
- Net Promoter Score
- Partner Relationship Management
- Performance Tuning
- Portfolio Management
- Product Adoption
- Program Management
- Project Portfolio Management
- Relationship Building
- Revenue Recognition
- Risk Management
- SDLC
- Sales Operations
- Service Delivery
- Software Development Life Cycle (SDLC)
- Strategic Planning
- Strategy
- Technical Leadership
- Technology Development
- Technology Implementation
- Vendor Management
- Voice of the Customer
- operational rigor
- Public Speaking
- Customer Relationship Management Crm
- Commercial Aviation
- Aviation
- Software Development Life Cycle Sdlc
- Social Media
- Microsoft Excel
- Project Management
- Software Development Life Cycle
- Customer Relationship Management
Michael Rouleau Summary
- Michael Rouleau, based in Charlotte, NC, US, is currently a Managing Partner, CEO at Zennify. Michael Rouleau brings experience from previous roles at Zennify, Salesforce and Bank of America. Michael Rouleau holds a 1994 - 1996 MS in Management, Information Systems @ Colorado Technical University. With a robust skill set that includes Agentic Automation, B2B, B2B eCommerce, Banking, Business Process and more. Michael Rouleau has 4 emails and 3 mobile phone numbers on RocketReach.
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