BPO Executive and Consultant @ Business Process Outsourcing (January 2000 - Present)
Strategic Advisor - North America @ (August 2025 - January 2026)
Chief Executive Officer @ (June 2024 - June 2025)
Chief Revenue Officer (CRO) @ (May 2023 - December 2024)
Vice President of Sales and Marketing @ (January 2022 - May 2023)
Adjunct Professor- Bryan School of Business @ (January 2015 - June 2021)
Practice Leader- Business Process Outsourcing and Contact Center @ (August 2018 - May 2020)
Vice President of Sales and Marketing @ (January 2014 - June 2018)
President @ (January 2008 - December 2013)
President @ (January 2000 - January 2007)
VP Sales and Marketing @ (January 1991 - January 2000)
Michael Riek Education
Wake Forest University - Babcock Graduate School of Management
MBA (Business Administration and Management, General)
1999-2001
University of North Carolina at Greensboro
Bachelor's degree (Political Science & Sociology)
1987-1991
Michael Riek Skills
Outsourcing
Telecommunications
Business Development
Contact Centers
BPO
Sourcing
Management
Strategic Planning
Call Center
Team Management
Call Centers
Mergers & Acquisitions
Strategic Partnerships
Entrepreneurship
Mergers
Business Planning
Business Education
global sustainability
India business consulting
Go-to-market Strategy
CRM
Strategy
Leadership
Team Building
New Business Development
Consulting
Sales
Marketing
Business Strategy
Sales Management
Enterprise Software
Vendor Management
Marketing Strategy
Account Management
Operations Management
Start-ups
Lead Generation
Team Leadership
Contract Negotiation
Customer Service
Negotiation
Project Management
Process Improvement
Customer Relationship Management Crm
Public Speaking
India Business
Start Ups
Microsoft Office
Go To Market Strategy
Mergers and Acquisitions
Customer Relationship Management
Michael Riek Summary
Michael Riek, based in Greensboro, NC, US, is currently a Lecturer in the Department of Marketing, Entrepreneurship, Hospitality and Tourism at University of North Carolina at Greensboro. Michael Riek brings experience from previous roles at Big Drip Spiritwear, Great Blue BPO & IT Staffing, Business Process Outsourcing and AIonOS. Michael Riek holds a 1999 - 2001 MBA in Business Administration and Management, General @ Wake Forest University - Babcock Graduate School of Management. With a robust skill set that includes Outsourcing, Telecommunications, Business Development, Contact Centers, BPO and more. Michael Riek has 2 emails and 3 mobile phone numbers on RocketReach.
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