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Fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth technology companies. Direct Interactions helps organizations better serve the public through the use of rewarding and innovative practices by building and managing teams of compassionate humans, who draw on their own experiences to help other humans through difficult and complicated challenges to achieve measurable improvements in outcomes.

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Website https://www.directinteractions.com
Revenue $634 million
Employees 253 (189 on RocketReach)
Founded 2004
Address 701 5th Ave Suite # 4250, Seattle, Washington 98104, US
Phone (833) 972-4162
Technologies
Industry Telephone Call Centers, Management Consulting, Call Center, Business Services, Contact Center, Virtual Call Center, Customer Service, Customer Support, People With Disabilities
Web Rank 1 Million
Keywords Work From Home, Bpo, Call Center
Competitors American Customer Care Inc, Life At ECPL, ROI Call Center Solutions, The Office Gurus, Vcare Corporation
SIC SIC Code 738 Companies, SIC Code 73 Companies
NAICS NAICS Code 561 Companies, NAICS Code 56 Companies

Direct Interactions Questions

The Direct Interactions annual revenue was $634 million in 2024.

Matt Storey is the President, Evangelist in Remote Work-at-Home Customer Call Center of Direct Interactions.

189 people are employed at Direct Interactions.

Direct Interactions is based in Seattle, Washington.

The NAICS codes for Direct Interactions are [561, 56].

The SIC codes for Direct Interactions are [738, 73].

Top Direct Interactions Employees

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