Michael Pistone Email & Phone Number

Senior Director, Customer Success @ Bullhorn

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Michael Pistone Location

Boston, MA, US

Michael Pistone Work

2025 -now Senior Director, Customer Success @
2024 -2025 Senior Director, Managed Services Operations @
2022 -2024 Delivery Manager @
2020 -2022 Director, Technical Services @
2018 -2020 Director, Solution Architecture and Engineering @
2017 -2018 Operations Manager, Global Technology Solutions @
2016 -2017 Service Manager @
2015 -2016 Principal Services Architect @
2011 -2015 Sr. Business Analyst, Solutions Consulting @
2002 -2010 Senior Manager, Service and Support @
1999 -2002 Customer Service Manager @
1998 -1999 Field Service Manager @
1996 -1998 Technical Support Coordinator @
1994 -1995 Music Programmer @ Damfino Productions

Michael Pistone Education

Trailhead by Salesforce
(Field Service, Business Analyst)
2023
Berklee College of Music
Bachelors (Composition and Performance)
Penn State University
(Music Theory and Composition)

Michael Pistone Skills

Stakeholder Relations
Customer Data
Business-to-Business (B2B)
Business Reviews
Agile Project Management
Relationship Building
Customer-Focused Service
Problem Solving
Oral Communication
Strategy Alignment
Business Case Preparation
Training
Team Cohesion
Customer Experience
Operations
Service-Level Agreements (SLA)
Operational Planning
Teamwork
Negotiation
Team-focused
Project Leadership
Presentation Skills
Data Integration
Data Management
Customer Relationship Management (CRM)
Strategic Planning
Team Motivation
Driving Results
High-Pressure Situations
Music Theory
Music Production
Music Industry
Music
Strategy Implementation
Key Performance Indicators
Client Relations
Stakeholder Engagement
IT Integration
Trusted Business Partner
Technical Requirements
Customer Engagement
C-Level
Presentations
Customer Success
Performance Monitoring
Dashboards
Salesforce Lightning
Salesforce Case Management
Field Service Management
Salesforce Reporting
Salesforce Service Cloud
Salesforce Sales Cloud
Salesforce.com Consulting
Salesforce CPQ
Stakeholder Management
Program Management
Consulting
Business Analysis
Business Process
Process Improvement
Pre-sales
Project Management
Change Management
Telecommunications
Software Documentation
Service Delivery
Disaster Recovery
Account Management
Solution Selling
Software Project Management
Requirements Gathering
Workforce Management
Sales Enablement
Customer Satisfaction
Root Cause Analysis
Analysis
Business Process Improvement
Documentation
Reporting & Analysis
Operations Management
Six Sigma
Sales Operations
Field Service
SaaS
Salesforce.com
Software as a Service (SaaS)
Visio
Management
Customer Service
Team Management
Audio Conferencing
Service Recovery
Service Management
Client Retention
Issues Management
Strategic Initiatives
Leadership
Strategic Leadership
Mentoring
SharePoint
Lotus Notes
Executive Communications
Corrective Action
Methodology Development
Software Industry
Microsoft Excel
WebEx
ClickSoftware
SiSense
Workforce Analytics
UCaaS
Social Media
Optimization Software
Software Development
Software as a Service Saas
Data Science
Java
Reporting and Analysis
Pre Sales
Business Development
Software as a Service

Michael Pistone Summary

Michael Pistone, based in Boston, MA, US, is currently a Senior Director, Customer Success at Bullhorn. Michael Pistone brings experience from previous roles at Bullhorn, Uptima and Fuze. Michael Pistone holds a Trailhead by Salesforce. With a robust skill set that includes Stakeholder Relations, Customer Data, Business-to-Business (B2B), Business Reviews, Agile Project Management and more. Michael Pistone has 4 emails and 1 mobile phone numbers on RocketReach.