Michael Ni, based in Pudong, Shanghai, China, is currently a Head of Customer Experience Transformation at Sino-Us United Metlife Insurance Company Limited, bringing experience from previous roles at Forrester, Horphag Research, Ipsos Reid and j.d. Power. Michael Ni holds a Master of Business Administration @ York University. With a robust skill set that includes Market Research, Marketing Research, Marketing Strategy, Quantitative Research, Segmentation and more, Michael Ni contributes valuable insights to the industry. Michael Ni has 2 emails on RocketReach.