2002 -2004 Macintosh Tier 2 Technical Services Representative @
2001 -2002 Mac Genius @
2000 -2001 Customer Service Representative and Macintosh Tier 1 Technical Support Representative @
1996 -2000 Recreation Assistant @ Weston Senior Care Center
Michael Needleman Education
Green Mountain College
BS (Recreation and Leisure Studies, Minor: Therapeutic Recreation)
1992-1996
Michael Needleman Skills
Managed Services
Enterprise Software
Pre Sales
Disaster Recovery
Project Management
Customer Service
IT Service Management
Wireless
Management
Training
Salesforce.com
Hardware
Vendor Management
SAN
Storage
Technical Support
Software Documentation
Channel Partners
Project Coordination
Cisco Technologies
Troubleshooting
Quality Assurance
Sales Operations
Virtualization
Program Management
Mac OS
VMware
Microsoft Office
PowerPoint
Leadership
Computer Hardware
Sales
Servers
Sales Process
iOS
Windows
Security
Networking
OS X
Data Center
Cloud Computing
Information Technology
Mac
Solution Selling
IT Management
Coaching
SQL
Software Installation
Windows 7
Professional Services
SaaS
Social Media
Storage Area Networks
Business Development
Michael Needleman Summary
Michael Needleman, based in Derry, NH, US, is currently a Solution Center Specialist at Connection. Michael Needleman brings experience from previous roles at Connection and PC Connection Services. Michael Needleman holds a 1992 - 1996 BS in Recreation and Leisure Studies, Minor: Therapeutic Recreation @ Green Mountain College. With a robust skill set that includes Managed Services, Enterprise Software, Pre Sales, Disaster Recovery, Project Management and more. Michael Needleman has 2 emails and 2 mobile phone numbers on RocketReach.
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