Michael Mitchell Email
Information Technology Officer @ Phoenix Australia
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Michael Mitchell Location
- Melbourne, VIC, AU
Michael Mitchell Work
- 2021 - now Information Technology Officer @
- 2020 - now Field Services Engineer @
- 2019 - 2020 IT Analyst @
- 2015 - 2018 Service Desk Team Lead @
- 2014 - 2015 Service Desk Team Lead @
- 2011 - 2014 Associate Systems Engineer @
- 2008 - 2011 Senior Service Desk Analyst @
- 2006 - 2008 Desktop Technician @
- 2006 - 2006 Computer Salesperson and Cashier @
- 2005 - 2006 Sales Associate @
- 2005 - 2006 Farm hand @ Surprise Farms
- 2002 - 2005 Cook @
Michael Mitchell Education
- Academy Xi
Service Design Graduate
2019 - 2019 - Academy Xi
(User Experience Design Gradute)
2018 - 2018 - Trinity Catholic College Lismore NSW
High School Certificate
2000 - 2005
Michael Mitchell Skills
- CCENT
- MCTS: Windows 7, Configuration
- ITIL v3 Foundations Certified
- Active Directory
- Windows 7
- Technical Support
- Windows XP
- Troubleshooting
- ITIL Certified
- Team Leadership
- Cisco Technologies
- Service Desk
- Microsoft Office
- Project Management
- Business Analysis
- Customer Service
- MCTS
- Configuration
- Leadership
- Customer Experience
- Collaborative Problem Solving
- Information Technology
- Windows Server
- Stakeholder Engagement
- Citrix
- Design Collaboration
- ITIL
- Wireframing
- Secondary Research
- Usability Testing
- Incident Management
- Agile Methodologies
- Competitive Analysis
- Design Thinking
- Qualitative Research
- Customer Journey Mapping
- User Empathy
- Design Research
- Information Architecture
- Quantitative Research
- Problem Solving
- User Interface Prototyping
- Presentations
- IT Management
- User Experience Ux
- IT Service Management
- User Experience
Michael Mitchell Summary
- Michael Mitchell, based in Melbourne, VIC, AU, is currently a Information Technology Officer at Phoenix Australia. Michael Mitchell brings experience from previous roles at University of Melbourne, Combo, Mills Oakley Lawyers and Metro Trains Melbourne. Michael Mitchell holds a 2019 - 2019 Service Design Graduate @ Academy Xi. With a robust skill set that includes CCENT, MCTS: Windows 7, Configuration, ITIL v3 Foundations Certified, Active Directory, Windows 7 and more. Michael Mitchell has 2 emails on RocketReach.
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Top Phoenix Australia Employees
Michelle Birkic
Clinical Specialist
Melbourne, VIC, AU
Cecily Schwab
Clinical Psychologist
Melbourne, VIC, AU
Paul Wappett
Chair of the Board of Directors
Melbourne, VIC, AU
Andrea Phelps
Deputy Director
Melbourne, VIC, AU
Michael Mitchell
Information Technology Officer
Melbourne, VIC, AU
David Pedder
Clinical Specialist
Melbourne, Victoria, Australia
Michael Symons
Training Associate
Melbourne, VIC, AU
Ellie Lawrence-Wood
Research Fellow
Adelaide, SA, AU
Georgia Parkin
Research Fellow
Australia
Anita Savic
Acting Director, Disasters and Public Health Emergencies
Melbourne, VIC, AU
Sharon Bown
Ambassador
Canberra, ACT, AU
Tracey Varker
Associate Professor
Melbourne, VIC, AU
Amila Kaye
Project Support Officer
Melbourne, VIC, AU
Joo Chiam
Finance Manager
Melbourne, VIC, AU
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