Michael Mitchell Email
Information Technology Officer @ Phoenix Australia
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Michael Mitchell Location
- Melbourne, VIC, AU
Michael Mitchell Work
- 2021 -now Information Technology Officer @
- 2020 -now Field Services Engineer @
- 2019 -2020 IT Analyst @
- 2015 -2018 Service Desk Team Lead @
- 2014 -2015 Service Desk Team Lead @
- 2011 -2014 Associate Systems Engineer @
- 2008 -2011 Senior Service Desk Analyst @
- 2006 -2008 Desktop Technician @
- 2006 -2006 Computer Salesperson and Cashier @
- 2005 -2006 Sales Associate @
- 2005 -2006 Farm hand @ Surprise Farms
- 2002 -2005 Cook @
Michael Mitchell Education
- Academy Xi
Service Design Graduate
2019-2019 - Academy Xi
(User Experience Design Gradute)
2018-2018 - Trinity Catholic College Lismore NSW
High School Certificate
2000-2005
Michael Mitchell Skills
- CCENT
- MCTS: Windows 7, Configuration
- ITIL v3 Foundations Certified
- Active Directory
- Windows 7
- Technical Support
- Windows XP
- Troubleshooting
- ITIL Certified
- Team Leadership
- Cisco Technologies
- Service Desk
- Microsoft Office
- Project Management
- Business Analysis
- Customer Service
- MCTS
- Configuration
- Leadership
- Customer Experience
- Collaborative Problem Solving
- Information Technology
- Windows Server
- Stakeholder Engagement
- Citrix
- Design Collaboration
- ITIL
- Wireframing
- Secondary Research
- Usability Testing
- Incident Management
- Agile Methodologies
- Competitive Analysis
- Design Thinking
- Qualitative Research
- Customer Journey Mapping
- User Empathy
- Design Research
- Information Architecture
- Quantitative Research
- Problem Solving
- User Interface Prototyping
- Presentations
- IT Management
- User Experience Ux
- IT Service Management
- User Experience
Michael Mitchell Summary
- Michael Mitchell, based in Melbourne, VIC, AU, is currently a Information Technology Officer at Phoenix Australia. Michael Mitchell brings experience from previous roles at University of Melbourne, Combo, Mills Oakley Lawyers and Metro Trains Melbourne. Michael Mitchell holds a 2019 - 2019 Service Design Graduate @ Academy Xi. With a robust skill set that includes CCENT, MCTS: Windows 7, Configuration, ITIL v3 Foundations Certified, Active Directory, Windows 7 and more. Michael Mitchell has 2 emails on RocketReach.
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