Michael Millington Location
- United Kingdom
Michael Millington Work
- 2017 - now Sole Proprietor @ Self-employed
- 2007 - 2017 Real-time Service Management Co-ordinator @
- 2006 - 2007 Applications Scientist @
- 1996 - 2006 Operations Controller @
Michael Millington Education
- The University of Edinburgh
Doctor of Philosophy (Ph.D.) (FLIM - FRET)
2002 - 2007 - The University of Edinburgh
MChem Environmental Chemistry (Fluorescence)
1997 - 2007
Michael Millington Skills
- Call Routing
- Call Centers
- Telephony
- Contact Centers
- Genesys
- Stakeholder Management
- IVR
- IEX
- Avaya
- Telecommunications
- Omniture
- Customer Experience
- Service Delivery
- Team Management
- Outsourcing
- Customer Retention
- Customer Satisfaction
- Call Center
- Natural Language
- Team Leadership
Michael Millington Summary
- Michael Millington, based in United Kingdom, is currently a Sole Proprietor at Self-employed. Michael Millington brings experience from previous roles at BSkyB and Gilden Photonics. Michael Millington holds a 2002 - 2007 Doctor of Philosophy (Ph.D.) in FLIM - FRET @ The University of Edinburgh. With a robust skill set that includes Call Routing, Call Centers, Telephony, Contact Centers, Genesys and more. Michael Millington has 2 emails on RocketReach.
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