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Michael Mesina Location
Manila, Philippines
Michael Mesina Work
2025 -now Manager, Sr Customer Success Manager @
2022 -2025 Team Lead, Sr Customer Success Manager @
2019 -2022 Customer Success Manager @
2017 -2019 Account Manager @ Oracle NetSuite
2014 -2017 Account Manager @
2009 -2013 Team Manager @ Stream Global Services
2007 -2009 Subject Matter Expert (SME) - QuickBooks Support @ eTelecare Global Solutions
2006 -2007 Technical Support Representative - QuickBooks Support @ eTelecare Global Solutions
Michael Mesina Education
University of Santo Tomas
Bachelor’s Degree ( Architecture)
2000-2005
Michael Mesina Skills
Technical Support
QuickBooks
Call Centers
BPO
Workforce Management
CRM
Outsourcing
Customer Experience
Customer Satisfaction
SaaS
Sales Process
Management
Cloud Computing
Solution Selling
Enterprise Software
Leadership
Account Management
Vendor Management
Process Improvement
Training
Team Management
Customer Relationship Management (CRM)
Contact Centers
LinkedIn
Salesforce.com
Business Intelligence (BI)
Customer Service Management
Business Strategy
Communication
Decision-Making
Sales
Public Speaking
Microsoft Outlook
Personal Development
First Impressions
Personal Branding
Customer Success
Time Management
Life Skills
Difficult Situations
Interpersonal Communication
High Performer
Critical Thinking
Team Leadership
Diversity & Inclusion
Strategic Thinking
Risk Management
Customer Relationship Management Crm
Project Management
Troubleshooting
Decision Making
Business Intelligence Bi
Customer Relationship Management
Business Intelligence
Michael Mesina Summary
Michael Mesina, based in Metro Manila, Philippines, is currently a Manager, Sr Customer Success Manager at Deltek. Michael Mesina brings experience from previous roles at Deltek, Oracle NetSuite and NetSuite. Michael Mesina holds a 2000 - 2005 Bachelor’s Degree in Architecture @ University of Santo Tomas. With a robust skill set that includes Technical Support, QuickBooks, Call Centers, BPO, Workforce Management and more. Michael Mesina has 2 emails on RocketReach.
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