Customer Retention Specialist @ (August 2015 - February 2019)
Senior Client Relations Analyst @ (July 2014 - January 2015)
System and Test Analyst @ (August 2011 - July 2014)
Customer Profile Services Analyst @ (February 2007 - June 2010)
Information Security Specialist @ (July 2000 - July 2006)
Customer Service Representative @ (October 1997 - July 2000)
Business Analyst @ (September 1994 - July 1996)
Michael McGlinchey Education
Adrian College
Bachelor of Arts (Public Relations, Communications)
1991-1994
Perry Meridian High School
Cathedral High School
Michael McGlinchey Skills
Accurate Process Flows
Active Directory
Business Systems Analysis
Contracts
Customer Service
Customer Set Up Requests
Customer Support
Process Improvements
Quality Assurance
SAP
Salesforce
Service Level Agreements
Service Level Workflows
Software Documentation
Systems Applications
Technology Tools
Web-Based Solutions
Michael McGlinchey Summary
Michael McGlinchey, based in Indianapolis, IN, US, is currently a Client Solution Specialist at PNC. Michael McGlinchey brings experience from previous roles at Stanley Black & Decker, Inc., Experian, Allied Solutions LLC and Sallie Mae. Michael McGlinchey holds a 1991 - 1994 Bachelor of Arts in Public Relations, Communications @ Adrian College. With a robust skill set that includes Accurate Process Flows, Active Directory, Business Systems Analysis, Contracts, Customer Service and more. Michael McGlinchey has 2 emails and 1 mobile phone numbers on RocketReach.
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