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Michael McAndrews Location
Woodbridge, VA, US
Michael McAndrews Work
2026 -now IT Enterprise Support Manager @
2025 -now Engagement Manager @
2012 -2025 Senior Information System Analyst, Information Technology Division @
2010 -2012 Service Desk Manager, Banking Supervision and Regulation Division @
2004 -2009 Site Manager, World Bank Site @ Ciber
2001 -2004 Help Desk Tier 2 Team Lead @
2000 -2001 Team Lead (McD Team) @
1997 -2000 Team Lead (Help Desk Tier 2) @
Michael McAndrews Education
St. Ignatius High School 1984-1988
Cleveland State University
Michael McAndrews Skills
Management
High Performance Teams
Excel Dashboards
Technical Support
Project Management
Sla
Peer Mentoring
Balanced Scorecard
Performance Dashboards
BMC Remedy
System Deployment
Databases
VPN
Help Desk Support
Visio
Training
Lotus Notes
Printers
Remote User Support
Service Desk
ITIL
IT Management
Team Leadership
IT Operations Management
Customer Satisfaction
Operating Budgets
IT Documentation
End-user manuals
Help Desk Institute
Windows Server
Active Directory
Requirements Analysis
Troubleshooting
Servers
Software Documentation
Disaster Recovery
Information Technology
Personnel Management
Microsoft PowerPoint
Information System
Microsoft Excel
Continuous Process Improvement
End User Manuals
Michael McAndrews Summary
Michael McAndrews, based in Woodbridge, VA, US, is currently a IT Enterprise Support Manager at Bloomberg Industry Group. Michael McAndrews brings experience from previous roles at TEKsystems, Federal Reserve Board and Ciber. Michael McAndrews holds a 1984 - 1988 St. Ignatius High School. With a robust skill set that includes Management, High Performance Teams, Excel Dashboards, Technical Support, Project Management and more. Michael McAndrews has 5 emails and 2 mobile phone numbers on RocketReach.
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