Director, Collector Experience Live + Collect @ (April 2025 - December 2025)
Head of Customer Service @ (January 2024 - May 2025)
Director Of Customer Service @ (May 2022 - February 2024)
Director, Customer Experience @ (October 2020 - October 2021)
Associate Director, Social Media @ (July 2018 - October 2020)
Social Media Manager, Viewer Experience @ (July 2015 - July 2018)
Social Media Lead | Customer Service @ (July 2014 - July 2015)
Lexus Executive Coordinator @ (June 2012 - July 2014)
Lexus Social Media Specialist @ (February 2009 - June 2012)
Customer Satisfaction Representative @ (August 2008 - February 2009)
Web Producer @ (February 2007 - August 2008)
Michael Ludwig Education
California State University, Monterey Bay
Teledramatic Arts and Technology (Radio, Television, Film, and Technology)
California State University, Fullerton
Associate’s Degree
Michael Ludwig Skills
Service-Level Agreements (SLA)
Problem Solving
Social Media
Facebook
Social Media Marketing
Online Advertising
SEM
Blogging
Digital Strategy
New Media
Customer Service
Event Management
Email Marketing
Advertising
Digital Marketing
Marketing
Public Relations
Direct Marketing
Marketing Strategy
Marketing Communications
Account Management
Brand Development
Brand Management
Business Process Outsourcing (BPO)
CRM
Content Development
Content Management
Content Strategy
Copywriting
Creative Direction
Customer Experience
Customer Retention
Customer Satisfaction
Digital Media
E-commerce
Entrepreneurship
Google Analytics
Integrated Marketing
Internal Communications
Lead Generation
Leadership
Marketing Management
Media Relations
Mobile Marketing
Online Marketing
Photography
Press Releases
SEO
Sales
Social Networking
Strategic Planning
Vendor Management
Web Analytics
WordPress
Event Planning
Google Adwords
E Commerce
Michael Ludwig Summary
Michael Ludwig, based in Los Angeles, CA, US, is currently a Senior Director, Customer Experience at Meyer. Michael Ludwig brings experience from previous roles at Fanatics, HexClad Cookware and Guthy|Renker. Michael Ludwig holds a Teledramatic Arts and Technology in Radio, Television, Film, and Technology @ California State University, Monterey Bay. With a robust skill set that includes Service-Level Agreements (SLA), Problem Solving, Social Media, Facebook, Social Media Marketing and more. Michael Ludwig has 4 emails and 2 mobile phone numbers on RocketReach.
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