Revenue Operations Systems Manager @ (August 2021 - February 2025)
Customer Support Manager @ (June 2019 - August 2021)
Senior Support Analyst @ (February 2018 - June 2019)
Senior Associate Business Analyst @ The Advisory Board Company (August 2015 - July 2017)
Senior Associate Help Desk @ The Advisory Board Company (August 2014 - August 2015)
Customer Care Specialist @ (February 2012 - August 2014)
Senior Order Fulfillment Agent @ (April 2010 - February 2012)
Michael Lesinski Education
Columbia College Chicago
Bachelor of Arts - BA (Film/Cinema/Video Studies)
2006-2009
Michael Lesinski Skills
Business Analysis
Chatbot Development
Client Services
Collaborative Problem Solving
Communication
Confluence
Customer Service
Customer Support
Data Analysis
Data Entry
De-escalation
Escalation
Google Docs
Google Sheets
Google Suite
Hiring
Intercom
JIRA
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Problem Solving
Process Improvement
Quality Assurance
Sales Operations
Salesforce Lightning
Salesforce.com
Slack
Social Media
Software as a Service (SaaS)
Support Management
Team Building
Team Leadership
Teamwork
Technical Support
Time Management
Training
Wiki
Zendesk
Michael Lesinski Summary
Michael Lesinski, based in Kansas City, MO, US, is currently a Customer Operations Manager at DragonFly Athletics. Michael Lesinski brings experience from previous roles at SafetyCulture and The Advisory Board Company. Michael Lesinski holds a 2006 - 2009 Bachelor of Arts - BA in Film/Cinema/Video Studies @ Columbia College Chicago. With a robust skill set that includes Business Analysis, Chatbot Development, Client Services, Collaborative Problem Solving, Communication and more. Michael Lesinski has 1 mobile phone numbers on RocketReach.
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