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Michael Langlois Location
Cranston, RI, US
Michael Langlois Work
Call Center Collections Manager- Center of Excellence @ (April 2014 - Present)
Credit and Collections Manager @ (January 2013 - April 2014)
Technical and Account Services and Credit and Collection Manager –Northeast @ (January 2012 - December 2013)
Account Services Manager and Credit and Collection Manager – Northeast Region @ (March 2005 - December 2011)
Sales Manager - New England @ (January 2004 - December 2005)
Credit and Collection Manager - New England @ (January 1997 - December 2004)
Corporate Manager of Credit and Collections @ (January 1995 - December 1997)
Credit and Collection Manager-Cable and Media Division @ (January 1994 - December 1995)
Collections Manager @ (January 1987 - December 1994)
Michael Langlois Education
Bryant University
Bachelor of Business Administration (B.B.A.) (Marketing)
Michael Langlois Skills
Call Centers
Broadband
Telecommunications
Customer Experience
Customer Retention
Customer Satisfaction
Technical Support
VoIP
Customer Service
Telephony
Vendor Management
Microsoft Word
Social Media Marketing
Social Media
Microsoft Office
Michael Langlois Summary
Michael Langlois, based in Cranston, RI, US, is currently a Call Center Collections Manager- Center of Excellence at Cox Communications. Michael Langlois brings experience from previous roles at Cox Communications. Michael Langlois holds a Bachelor of Business Administration (B.B.A.) in Marketing @ Bryant University. With a robust skill set that includes Call Centers, Broadband, Telecommunications, Customer Experience, Customer Retention and more. Michael Langlois has 2 emails and 2 mobile phone numbers on RocketReach.
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