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Michael King Location
Downers Grove, IL, US
Michael King Work
Consultant @ (July 2023 - Present)
Contact Center Operations Manager @ (September 2022 - June 2023)
BPO Project and Relationship Manager @ (June 2021 - September 2022)
Senior Relationship Manager @ (June 2021 - August 2022)
Manager Call Center, Rehabilatation Services @ (July 2017 - June 2021)
Call Center Operations Manager @ (October 2015 - June 2017)
Senior Call Center Operations Manager @ (January 2016 - August 2016)
Customer Care Manager @ (January 2014 - August 2015)
Contact Center Manager @ (November 2013 - August 2015)
Call Center Director @ (August 2007 - August 2013)
Call Center Director @ (June 2007 - August 2013)
Sales Service Manager @ (June 1994 - August 2006)
Marketing Specialist @ IBM Canada Ltd. (May 1992 - October 2001)
Media Assistant @ (March 1986 - May 1989)
Michael King Education
Mount Carmel High School 1978-1982
Northwestern University
Communications
Columbia College Chicago
Marketing
Columbia College Chicago
Bachelor of Arts (Communication and Media Studies)
Michael King Skills
Account Management
Business Process Outsourcing (BPO)
Business-to-Business (B2B)
Call Center
Call Center Administration
Call Centers
Coaching
Communication
Contact Center Management
Contract Negotiation
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Analysis
Direct Marketing
Human Resources (HR)
Lead Generation
Leadership
Leadership Development
Management
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Outlook
PowerPoint
Project Management
Public Speaking
Quality Assurance
Recruiting
Sales
Sales Management
Sales and Marketing
Service Delivery
Social Media
Strategic Planning
Team Management
Vendor Management
Michael King Summary
Michael King, based in Downers Grove, IL, US, is currently a Consultant at Independent. Michael King brings experience from previous roles at Bridge Legal, Oak Street Health and Northwestern Medicine. Michael King holds a 1978 - 1982 Mount Carmel High School. With a robust skill set that includes Account Management, Business Process Outsourcing (BPO), Business-to-Business (B2B), Call Center, Call Center Administration and more. Michael King has 1 mobile phone numbers on RocketReach.
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