2017 -
now Field and Technical Support Specialist @
2014 -
2016 IT Support Analyst @
2012 -
2014 IT Consultant @
2000 -
2011 Support Analyst @
1991 -
2000 Desktop Support @ Campus Crusade for Christ
Michael Kern Education
Cisco College
(Criminal Justice and Corrections)
1986
-
1987
West Orange High School
General Studies (General Studies)
1981
-
1984
Michael Kern Skills
Mac OS
Cabling
Consulting
Windows Server
Help Desk Support
Patch Management
SCCM
Citrix
Service Desk
Windows
Server Technology
Mac OS X
Smartphones
System Upgrades
Finance
Mainframe
Network Topology
Work Ethic
Groupwise
Windows XP
Incident Command
Windows 7
Organizational Structure
Deployment
Data Conversion
Florida
Texas
Technical Services
Management
PC
Inventory Management
Security
Desktop Computers
Maintenance And Repair
Integration
Database Administration
Handheld Devices
Group Policy
Windows 8
Pennsylvania
Antivirus
Fiserv
Wiring
Networking
Local Area Network
Escalation
Troubleshooting
McAfee
System
Business Services
FrontPage
Corel
Desktop Support
Cisco
Reports
TCP/IP
Internet Protocols
Extensions
Inventory
Industrious
Ethernet
Microsoft Office
Wordperfect
Training
Microsoft Publisher
Disaster Recovery
Printers
Demonstration
Orlando
Image
VPN
Documentation
Results Driven
Conflict Resolution
System Monitoring
VMware
Windows 3.1
Remote Desktop
CGI
Hardware
Payroll
Financial Systems
Information Technology
Achiever
Microsoft Office 2007
SAP
User Training
Peripherals
DNS
Configurations
Operational Requirements
Operating Systems
Detail
System Administration
Quality Assurance
Dell Computers
Resourceful
Lake Homes
Network Engineering
Checks
Network Administration
Technical Support
Project
Laptops
Servers
Electronic Funds Transfer
DHCP
Media
Internet Explorer
Apple Certified
Cisco Technologies
PeopleSoft
Remote Support
Evernote
Machine Operator
Active Directory
Computer Hardware
Heat
Software Installation
Microsoft Exchange
Desktop Environment
Diagnostics
Windows Vista
Visio
Software
Windows NT
Compliance
Mac
Open Mind
Preventive Maintenance
Relationship Building
Knowledge Base
Interactive Displays
Hardware Support
Mesa
Network Communications
Frontrange
Special Projects
Tablets
Professional Background
Remedy
VNC
SAP BW
System Deployment
ShoreTel
Evaluation
Video Conferencing
Apple
Michael Kern Summary
Michael Kern, based in Orlando, FL, US, is currently a Field and Technical Support Specialist at Hilton Grand Vacations. Michael Kern brings experience from previous roles at Pioneers, CGI, Houghton Mifflin Harcourt and Campus Crusade for Christ. Michael Kern holds a 1986 - 1987 Cisco College. With a robust skill set that includes Mac OS, Cabling, Consulting, Windows Server, Help Desk Support and more. Michael Kern has 4 emails and 3 mobile phone numbers on RocketReach.
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