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Michael Johnsen Location
West Valley City, UT, US
Michael Johnsen Work
Director Vendor Management Recoveries @ (August 2021 - Present)
Senior Manager Collections Vendors @ (June 2019 - September 2021)
Manager-Strategic Sourcing and Procurement @ (April 2015 - March 2019)
Senior Analyst-Fraud @ (November 2013 - April 2015)
Manager-Finance-Vendor Relations @ (September 2008 - November 2013)
Senior Analyst Financial Services @ (July 2005 - September 2008)
Staff Manager-Credit and Collections @ (January 1989 - July 2005)
Michael Johnsen Education
University of Phoenix
BS/BA (Business Admin/Management)
1992-1996
Tooele High School
High School Diploma (General Studies)
1983-1987
Michael Johnsen Skills
Vendor Management
Telecommunications
Wireless
Call Centers
Customer Experience
Customer Retention
Mobile Devices
Customer Satisfaction
Customer Service
Team Leadership
Account Management
Troubleshooting
Cellular Communications
Management
Sales Operations
Collections Strategy
SQL
Business Process Improvement
Strategy
Vendor Contracts
Third Party Vendor Management
Vendor Negotiation
Vendor Coordination
Predictive Modeling
Predictive Dialers
Performance Metrics
Project Management
Leadership
Cross-functional Team Leadership
Collection Strategy
Dialers
Technical Support
Risk Assessment
Model Validation
Cost Reduction
CACS
Operations Management
Cross Functional Team Leadership
Michael Johnsen Summary
Michael Johnsen, based in West Valley City, UT, US, is currently a Director Vendor Management Recoveries at Snap Finance. Michael Johnsen brings experience from previous roles at Snap Finance and Verizon. Michael Johnsen holds a 1992 - 1996 BS/BA in Business Admin/Management @ University of Phoenix. With a robust skill set that includes Vendor Management, Telecommunications, Wireless, Call Centers, Customer Experience and more. Michael Johnsen has 3 emails and 2 mobile phone numbers on RocketReach.
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