Team Lead - Cloud Tech Services @ (June 2018 - November 2021)
Information Security Analyst @ (December 2015 - June 2018)
Desktop Support Engineer @ (April 2015 - November 2015)
Michael John Peralta Education
Polytechnic University of the Philippines
Bachelor of Science - BS (Computer Engineering)
2010-2015
Michael John Peralta Skills
Access Control Management
Amazon Connect
Amazon Web Services (AWS)
Business Process Improvement
CCaaS
Cloud Applications
Cloud Operations
Cloud Strategy
Confluence
Contact Center as a Service (CCaaS)
Customer Support
Cybersecurity
Deployment Management
Desktop Application Support
Desktop Computers
Financial Analysis
GFI
GFI Events Manager
GFI Languard
IP Phones
Incident Management
Information Security
Information Security Management
Infrastructure Management
Infrastructure Monitoring
Investigation
Invoice Processing
NICE Call Recording
Network Security
Okta Single Sign-On
Operations Management
Patch Management
Payment Card Industry Data Security Standard (PCI DSS)
Performance Improvement
Preventive Actions
Program Management
Project Management
Qualys
Remote Desktop
Reporting
Reporting & Analysis
SISA Card Data Scanner
SLA Management
Security Management
Security and Compliance
Service Delivery
Site 24x7
Stakeholder Management
Symantec Endpoint Protection
Team Management
Technical Support
Telecommunications Billing
Tenable Nessus
Troubleshooting
Twilio
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Vendor Management
Verint Workforce Management
Vulnerability Management
Vulnerability Scanning
Workforce Management
Zoho Desk
Michael John Peralta Summary
Michael John Peralta, based in Caloocan, NCR, PH, is currently a Manager - Cloud Tech Services at HGS. Michael John Peralta brings experience from previous roles at HGS. Michael John Peralta holds a 2010 - 2015 Bachelor of Science - BS in Computer Engineering @ Polytechnic University of the Philippines. With a robust skill set that includes Access Control Management, Amazon Connect, Amazon Web Services (AWS), Business Process Improvement, CCaaS and more. Michael John Peralta has 1 emails on RocketReach.
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