Michael Hodges Email & Phone Number
CRM Data and Insights Specialist @ Foodbank Australia
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Michael Hodges Location
- Sydney, NSW, AU
Michael Hodges Work
- 2025 -now CRM Data and Insights Specialist @
- 2022 -2025 Salesforce Administrator @
- 2017 -2022 Senior Salesforce Administrator and Marketing Automation @
- 2016 -2018 Growth Reporting and SalesForce Administrator @
- 2015 -2016 Customer Success Operations Manager and SalesForce Admin @
- 2014 -2015 Manager, Customer Experience and eCommerce @
- 2014 -2014 Manager, Product Certification and QMS @ Mills International Trading
- 2010 -2013 Customer Service Manager - Information Services (Asia Pacific) @
- 2007 -2010 Lead Support Officer @
- 2004 -2007 Escalation Engineer and Knowledge Manager @
- 2003 -2004 Technical Support and Customer Service @
- 2000 -2003 Network Engineer @ CyperLAN Pty Ltd
- 1998 -2000 Assistant Manager @ Compleat Angler and Flyfisher
- 1997 -2000 Chef Tournant @
- 1992 -1996 Commis Chef @ Merrylands RSL Club
Michael Hodges Education
- Various Professional Development Courses 2000-2025
Michael Hodges Skills
- Quality Management
- B2C
- Customer Contact
- SharePoint
- HubSpot
- Salesforce.com
- PeopleSoft
- B2B
- Computer Hardware
- Gainsight
- Escalation
- Microsoft Exchange
- Epicor
- Microsoft SQL Server
- Troubleshooting
- Relationship Management
- Vendor Management
- Team Management
- Software Documentation
- Process Improvement
- Standards Compliance
- Technical Translation
- Frontline Management
- Transaction Management
- Quality Assurance
- Compliance
- Exceptional People Skills
- Building Relationships
- IVR
- Marketing Automation
- Quality System
- Technical Documentation
- Microsoft Office
- Salesforce.com Implementation
- Operations Management
- Call Center Architecture
- Risk Management
- Marketo
- Network Engineering
- Document Management
- Business Process
- Employee Training
- Betterworks
- Enterprise Software
- Customer Support
- Technical Support
- Business Process Improvement
- Kayako
- Call Center Development
- Design
- Project Management
- Knowledge Management
- Knowledge Sharing
- ERP Implementations
- Call Centers
- Services
- CRM
- Civil Design
- Analysis
- Performance Management
- Process Optimization
Michael Hodges Summary
- Michael Hodges, based in Sydney, NSW, AU, is currently a CRM Data and Insights Specialist at Foodbank Australia. Michael Hodges brings experience from previous roles at Life Without Barriers, Ironfish, Simple The Marketing Performance Platform and Simple.. Michael Hodges holds a 2000 - 2025 Various Professional Development Courses. With a robust skill set that includes Quality Management, B2C, Customer Contact, SharePoint, HubSpot and more. Michael Hodges has 2 emails and 1 mobile phone numbers on RocketReach.
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