Michael Hegarty Email & Phone Number
Director, Digital Commercial @ Ooredoo Qatar
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Michael Hegarty Location
- Doha, QA
Michael Hegarty Work
- 2023 -now Director, Digital Commercial @
- 2020 -2023 Director, Digital Channels @
- 2016 -2020 Group Senior Manager: Digital Services @
- 2015 -2016 Group Manager: Digital Channels @
- 2014 -2015 Senior Digital Channels Consultant @
- 2010 -2014 Head of Digital Channels @
- 2009 -2010 Head of Specialist Telephony @
- 2008 -2009 Head of Business Customer Service @
- 2005 -2008 Customer Service Manager @
- 2003 -2004 Graduate Scheme @
Michael Hegarty Education
- Saïd Business School, University of Oxford
(Artificial Intelligence)
2019-2020 - Coventry University
Master of Arts (M.A.) (Marketing)
2002-2003 - Coventry University
Bachelor of Science (B.Sc.) (Business and Economics)
1999-2002
Michael Hegarty Skills
- Service Delivery
- Contact Centers
- Customer Experience
- Call Centers
- Team Management
- Telecommunications
- Outsourcing
- Management
- Stakeholder Management
- Key Account Relationship Management
- Account Management
- Cross-functional Team Leadership
- Leadership
- Customer Retention
- Strategy
- Change Management
- Team Leadership
- Business Strategy
- Social Media
- Cross Functional Team Leadership
- Small Business
- Cost Savings
- Proposition
Michael Hegarty Summary
- Michael Hegarty, based in Doha, QA, is currently a Director, Digital Commercial at Ooredoo Qatar. Michael Hegarty brings experience from previous roles at Batelco, Zain and Jio. Michael Hegarty holds a 2019 - 2020 Saïd Business School, University of Oxford. With a robust skill set that includes Service Delivery, Contact Centers, Customer Experience, Call Centers, Team Management and more. Michael Hegarty has 2 emails and 2 mobile phone numbers on RocketReach.
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