Michael Hanson Email & Phone Number
Information Technology Service Desk Team Lead @ Dalmatia Group Inc.
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Michael Hanson Location
- Fort Lauderdale, FL, US
Michael Hanson Work
- 2018 - now Information Technology Service Desk Team Lead @
- 2017 - 2018 Service Desk Technician @ Carrier & Technology Solutions, LLC
- 2015 - 2017 Senior Desktop Engineer @
- 2010 - 2015 Field Services Desktop Lead @
- 2007 - 2010 Operations Engineer @
- 2005 - 2010 Desktop Support Engineer @
- 1995 - 2005 Desktop Support Engineer @
Michael Hanson Education
- Nova Southeastern University
Master of Science (M.S.) (Information Technology)
2011 - 2015 - Barry University
Bachelor of Science (B.S.) (Information Technology)
2000 - 2004
Michael Hanson Skills
- Active Directory
- Windows Server
- SQL
- Windows 7
- VMware
- Analysis
- Troubleshooting
- Management
- Call Centers
- Vendor Management
- Change Management
- Visio
- Computer Hardware
- Process Improvement
- Business Analysis
- Business Process Improvement
- Software Documentation
- SharePoint
- Project Management
- Servers
- OS X
- Banking
- Leadership
- Customer Service
- Technical Support
- ITIL Certified
- Microsoft SQL Server
- Java
- JavaScript
- C#
- MCSE
- Digital Cameras
- Video Editing
- Guitar
- Music Production
- Software Project Management
- Program Management
- Agile Methodologies
- Software Development
- Integration
- Requirements Analysis
- Sap Bobj
- ITIL
- Business Intelligence
- Business Process
- Business Objects
- Cross Functional Team Leadership
- Data Center
- Product Management
- Storage
- Engineering
- Engineering Management
- Product Development
- Embedded Systems
- Cloud Computing
- Pre Sales
- Enterprise Software
- Electrical Engineering
- HP Products
- Virtualization
- Solution Architecture
- Hardware
Michael Hanson Summary
- Michael Hanson, based in Fort Lauderdale, FL, US, is currently a Information Technology Service Desk Team Lead at Dalmatia Group Inc.. Michael Hanson brings experience from previous roles at Carrier & Technology Solutions, LLC, Mindtree, Hewlett-Packard and LexisNexis IP. Michael Hanson holds a 2011 - 2015 Master of Science (M.S.) in Information Technology @ Nova Southeastern University. With a robust skill set that includes Active Directory, Windows Server, SQL, Windows 7, VMware and more.
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