2012 -
now Sr. Call Center Applications Engineer @
2010 -
2012 System Engineer @
2007 -
2009 Field Service Engineer @
2000 -
2007 Network Administrator @
Michael Gregory Education
Kaplan College
BS (Information Technology)
2005
-
2009
Michael Gregory Skills
NICE Call Recording
VoIP
CTI
Data Center
Avaya
IP
Networking
Telephony
SIP
Telecommunications
Network Administration
Disaster Recovery
Active Directory
LAN-WAN
TCP/IP
Routing
Windows Server
Troubleshooting
Switches
Network Security
Servers
Network Design
Unified Communications
Call Center
VMware
Cisco Technologies
Lan Wan
Michael Gregory Summary
Michael Gregory, based in Mentor, OH, US, is currently a Sr. Call Center Applications Engineer at Strategic Products and Services (SPS). Michael Gregory brings experience from previous roles at A2K Pittsburgh, DigiVoice and Kforce Technology Staffing. Michael Gregory holds a 2005 - 2009 BS in Information Technology @ Kaplan College. With a robust skill set that includes NICE Call Recording, VoIP, CTI, Data Center, Avaya and more.
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