2021 -
2021 Senior Manager of Talent Acquisition @
2015 -
2021 Director of Operations @
2015 -
2018 Client Operations Manager @
2004 -
2015 Manager Project Management Office @
2006 -
2009 Project Manager @
2004 -
2004 International Recruiter @
2002 -
2004 Microsoft Technical Support Professional Tier Iii @
Michael George Education
PMI - Project Management Institute 2009
-
2018
DeVry University
(Information Systems Management, Computer Science)
2011
-
2016
The American Academy of Project Managers
Masters (Project Management)
2010
-
2015
PMI - Project Management Institute
Associates (Project Management)
2007
-
2007
Hillcrest High School 1996
-
1999
Official Hillcrest High School
Project Management Institute
(Project Management)
Michael George Skills
Call Center
BPO
Outsourcing
Contact Centers
Service Delivery
Vendor Management
Technical Support
IT Service Management
Customer Experience
Call Center Development
Team Management
Process Improvement
Telecommunications
Team Leadership
IT Operations
Customer Satisfaction
Active Directory
Cross-functional Team Leadership
Call Centers
Project Management
Management
CRM
Training
Customer Service
Strategy
Business Process Improvement
Information Technology
Leadership
Avaya Technologies
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Cross Functional Team
Avaya Products
Troubleshooting
Workforce Management
Operations Management
Business Process Outsourcing Bpo
Program Management
Cross Functional Team Leadership
Outsourcing Management
Analysis
Customer Relationship Management
Business Process Outsourcing
Michael George Summary
Michael George, based in Columbus, Ohio, United States, is currently a Relationship Director at Aspirant. Michael George brings experience from previous roles at Teleperformance. Michael George holds a 2009 - 2018 PMI - Project Management Institute. With a robust skill set that includes Call Center, BPO, Outsourcing, Contact Centers, Service Delivery and more. Michael George has 4 emails on RocketReach.
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