Michael Fenlon Email & Phone Number
Head of Customer Operations @ Rhapsody
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Michael Fenlon Location
- Nashville, TN, US
Michael Fenlon Work
- Head of Customer Operations @ (June 2023 - Present)
- Vice President, Client Support @ (April 2022 - February 2023)
- Executive Director Customer Success @ (October 2018 - April 2022)
- Executive Director Customer Journey @ (May 2018 - October 2018)
- Executive Director International Operations @ (May 2017 - May 2018)
- Executive Director International Operations @ (September 2015 - March 2017)
- Director of International Support @ (January 2013 - September 2015)
- Enterprise Support Manager @ (November 2010 - January 2013)
- Senior Solutions Architect @ (April 2000 - November 2010)
Michael Fenlon Education
- Waterford Institute of Technology 1987-1991
Michael Fenlon Skills
- Customer Success
- Leadership
- Executive Leadership
- Executive Management
- Strategic Planning
- Business Development
- Financial Analysis
- Regulatory Compliance
- Management
- Multi-Cultural Team Leadership
- Business Strategy
- Business Analysis
- IT Service Management
- IT Management
- Enterprise Software
- Technical Support
- System Deployment
- Integration
- Project Management
- Disaster Recovery
- Solution Architecture
- ITIL
- IT Strategy
- Service Delivery
- Data Center
- Software Project Management
- Business Intelligence
- VMware
- Program Management
- Enterprise Architecture
- Vendor Management
- Service Management
- Virtualization
- Requirements Analysis
- Support Services Management
- PRINCE2
- Operations Management
- Pre-sales
- Cloud Computing
- RIS
- Security
- Project Delivery
- SaaS
- IT Operations
- People Management
- Service Delivery Management
- Account Management
- Outsourcing
- VMware ESX
- SDLC
- HL7
- Unix
- SharePoint
- Active Directory
- Windows Server
- PMP
- Servers
- System Administration
- Troubleshooting
- Storage
- Pre Sales
- Multi Cultural Team Leadership
Michael Fenlon Summary
- Michael Fenlon, based in Nashville, TN, US, is currently a Head of Customer Operations at Rhapsody. Michael Fenlon brings experience from previous roles at Relatient and Change Healthcare. Michael Fenlon holds a 1987 - 1991 Waterford Institute of Technology. With a robust skill set that includes Customer Success, Leadership, Executive Leadership, Executive Management, Strategic Planning and more. Michael Fenlon has 2 emails and 1 mobile phone numbers on RocketReach.
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