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Michael Escalante Location
Boonton, NJ, US
Michael Escalante Work
2019 -now Manager II Tech Support @
2012 -2019 Tech Support Analyst IV @
2009 -2011 On-boarding Specialist @
2007 -2009 Tier II Technical Support @
2007 -2007 Customer Service Representative @
2005 -2007 Customer Service Specialist @
Michael Escalante Education
Bloomfield College
(Project Management PMP)
2015-2015
Bloomfield College
(Network+)
2014-2014
High School
Diploma (General Studies)
2001-2005
Michael Escalante Skills
Leadership
Customer Experience
Call Center
VoIP
Software Installation
Networking
Troubleshooting
Customer Satisfaction
Telecommunications
IP
Team Leadership
Process Improvement
TCP/IP
Microsoft Word
Wireless Networking
Microsoft Excel
Training
Customer Service
Software Implementation
Enterprise Software
Customer Support
Technical Support
Business Process Improvement
SQL
Project Management
Call Centers
Servers
Lan Wan
Analysis
Michael Escalante Summary
Michael Escalante, based in Boonton, NJ, US, is currently a Manager II Tech Support at ADP. Michael Escalante brings experience from previous roles at ADP and Vonage. Michael Escalante holds a 2015 - 2015 Bloomfield College. With a robust skill set that includes Leadership, Customer Experience, Call Center, VoIP, Software Installation and more. Michael Escalante has 3 emails and 2 mobile phone numbers on RocketReach.
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