Michael Dsouza Email
Associate Vice President - IT and BPO [Account Management and Client Relations] @ Mphasis
Michael Dsouza's Location
Pune, MH, IN
Michael Dsouza's Work
- Associate Vice President - IT and BPO [Account Management and Client Relations] @ Mphasis
- Associate Vice President - Insurance IT and BPO Operations @ Mphasis an HP company
- Senior Operations Manager @ Mphasis an EDS Company
- Operations Manager - Band 2 @ Mphasis India Pvt. Ltd.
- Unit Manager @ Msource India Pvt. Limited
- Process Developer @ GE Capital International services
Michael Dsouza's Education
- Neville Wadia Institute of Management
Master's degree - Personal Mangement - MPM (Human Resources Management and Services)
2000 - 2001
Michael Dsouza's Skills
- Six Sigma
- Management
- Customer Satisfaction
- Resource Management
- Training
- Employee Engagement
- Service Delivery
- Call Centers
- Process Improvement
- Analysis
Michael Dsouza's Summary
Michael Dsouza, based in Pune, MH, IN, is currently a Associate Vice President - IT and BPO [Account Management and Client Relations] at Mphasis Corporation, bringing experience from previous roles at Mphasis an HP company, Mphasis an EDS Company, Mphasis India Pvt. Ltd. and Msource India Pvt. Limited. Michael Dsouza holds a 2000 - 2001 Master's degree - Personal Mangement - MPM in Human Resources Management and Services @ Neville Wadia Institute of Management. With a robust skill set that includes Six Sigma, Management, Customer Satisfaction, Resource Management, Training and more, Michael Dsouza contributes valuable insights to the industry. Michael Dsouza has 1 email on RocketReach.
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