Michael Dsouza Email & Phone Number
Customer Success Director @ Kore.ai
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Michael Dsouza Location
- Pune, MH, IN
Michael Dsouza Work
- 2025 -now Customer Success Director @
- 2018 -2026 Associate Vice President - IT and BPO [Account Management and Client Relations] @
- 2007 -2018 Associate Vice President - Insurance IT and BPO Operations @
- 2005 -2007 Senior Operations Manager @
- 2004 -2005 Operations Manager - Band 2 @
- 2002 -2004 Unit Manager @
- 2001 -2002 Process Developer @
Michael Dsouza Education
- Neville Wadia Institute of Management
Master's degree - Personal Mangement - MPM (Human Resources Management and Services)
2000-2001
Michael Dsouza Skills
- Six Sigma
- Management
- Customer Satisfaction
- Resource Management
- Training
- Employee Engagement
- Service Delivery
- Call Centers
- Process Improvement
- Analysis
- Performance Management
Michael Dsouza Summary
- Michael Dsouza, based in Pune, MH, IN, is currently a Customer Success Director at Kore.ai. Michael Dsouza brings experience from previous roles at Mphasis. Michael Dsouza holds a 2000 - 2001 Master's degree - Personal Mangement - MPM in Human Resources Management and Services @ Neville Wadia Institute of Management. With a robust skill set that includes Six Sigma, Management, Customer Satisfaction, Resource Management, Training and more. Michael Dsouza has 1 emails on RocketReach.
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