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Michael Ditore Location
San Jose, CA, US
Michael Ditore Work
2021 -now Program Manager Ii @
2003 -2021 Senior Management Analyst @
1993 -2003 Contact Center Program Manager @
1991 -1993 Corporate Call Center @
Michael Ditore Education
San Francisco State University
Michael Ditore Skills
Performance Metrics
Disaster Recovery
Business Continuity
Call Center
Contact Centers
Business Process Re-engineering
CRM
Program Management
VoIP
Telecommunications
Management
IVR
Outsourcing
Business Process Improvement
Customer Experience
Vendor Management
Operations Management
Business Development
Product Management
Business Intelligence
Strategy
Enterprise Software
Leadership
Business Process
Analysis
Integration
Executive Management
Training
Process Improvement
Networking
Customer Satisfaction
Call Centers
Team Leadership
Change Management
Business Analysis
Project Management
Cross-functional Team Leadership
Business Objects
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Cross Functional Team
Business Process Re Engineering
Cross Functional Team Leadership
Customer Relationship Management
Michael Ditore Summary
Michael Ditore, based in San Jose, CA, US, is currently a Program Manager Ii at County of Santa Clara. Michael Ditore brings experience from previous roles at County of Santa Clara, Hewlett Packard Enterprise and Apple. Michael Ditore holds a San Francisco State University. With a robust skill set that includes Performance Metrics, Disaster Recovery, Business Continuity, Call Center, Contact Centers and more. Michael Ditore has 5 emails and 1 mobile phone numbers on RocketReach.
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