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Michael Dahl Location
United States
Michael Dahl Work
2024 -now Global Director - WFM Scheduling and Real Time @
2012 -2024 SNR Workforce Manager @
2000 -2011 Regional Business Manager - WFM @
2005 -2010 Resource Planning Management @
2001 -2005 General Care Coach @
2005 -2010 CEO @ Dahl Real Estate Investing
Michael Dahl Education
Aveta Business Institute 2011-2011
Denver Technical Institute
Bachelor Of Science (Computer Science, Business Management)
2001-2002
Michael Dahl Skills
Avaya
Customer Satisfaction
Coaching
Operations Management
Team Motivator
Sales Management
Apollo GDS
Quality Assurance
Interviews
Data Analysis
Interviewing
Telecommunications
Human Resources
Business Analysis
Team Management
Avaya Technologies
Strategy Development
Business Travel
IEX Total View
Management
Call Center
Workforce Planning
Sabre
Team Building
Customer Retention
Virtual Teams
Team Leadership
Call Routing
Avaya IP Telephony
Six Sigma
Recruiting
Training
eWFM
Cross Functional Team Leadership
Performance Management
Strategy
ICM
Call Center Management
Workforce Management
Information Gathering
Work at Home
Call Centers
Customer Experience
Michael Dahl Summary
Michael Dahl, based in United States, is currently a Global Director - WFM Scheduling and Real Time at American Express Global Business Travel. Michael Dahl brings experience from previous roles at American Express Global Business Travel and T-Mobile. Michael Dahl holds a 2011 - 2011 Aveta Business Institute. With a robust skill set that includes Avaya, Customer Satisfaction, Coaching, Operations Management, Team Motivator and more. Michael Dahl has 1 emails and 1 mobile phone numbers on RocketReach.
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