Michael Cunanan Email & Phone Number

Principal Problem Manager, Global Service Operations @ Pegasystems

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Michael Cunanan Location

Everett, WA, US

Michael Cunanan Work

2022 - now Principal Problem Manager, Global Service Operations @ Pegasystems
2021 - 2022 Principal Problem Manager, Service Delivery @ Dell Technologies
2019 - 2021 Problem Management Quality Lead, Enterprise IT Operations @ Boeing

2017 - 2019 Problem Management Team Lead, IT Product Systems @ Boeing
2014 - 2017 Problem Manager, Production Operations @ Boeing
2011 - 2014 Problem Manager, IT Operations @ Boeing
View Department
2006 - 2011 Service Integrator and Knowledge Manager, IT Operations @ Boeing
2004 - 2006 Enterprise Help Desk Analyst, IT Operations @ Comforce Recruitment
1999 - 2004 Outage Technician, IT Help Desk @ at&t

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Michael Cunanan Education

Olympic College
(General Education courses)
Shoreline Community College
(Computer Programming courses)
University of Phoenix
(Business Administration courses)

Michael Cunanan Skills

Root Cause Analysis
Problem Management
Problem Solving

IT Service Management
IT Operations
ITIL
Process Improvement
Software Documentation
Incident Management
Troubleshooting

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Michael Cunanan Summary

Michael Cunanan, based in Everett, WA, US, is currently a Principal Problem Manager, Global Service Operations at Pegasystems. Michael Cunanan brings experience from previous roles at Dell Technologies and Boeing. Michael Cunanan holds a Olympic College. With a robust skill set that includes Root Cause Analysis, Problem Management, Problem Solving, IT Service Management, IT Operations and more. Michael Cunanan has 2 emails and 1 mobile phone numbers on RocketReach.

Michael Cunanan Emails

Found 2 emails

Michael Cunanan Phone Numbers

Found 2 phone numbers

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