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Michael Conville Location
Dublin, IE
Michael Conville Work
2025 -now Customer and Broker Experience Manager @
2016 -2018 Quality Assurance and Training Manager @
2014 -2016 Vendor Training and Quality Assurance Analyst @
2013 -2014 Software Tester @
2010 -2013 Residential and Commercial Billing Administrator @
2010 -2010 Science Gallery Mediator @
2007 -2007 Accounts Administrator @
2018 -now Customer Centricity Manager @
Michael Conville Education
University College Dublin
Social Science (Social Policy, Geography)
2004-2008
The University of British Columbia
Arts (Geography, Family Studies)
2006-2007
Michael Conville Skills
Teamwork
Invoicing
Microsoft Excel
Salesforce.com
Project Management
Microsoft Office
Billing
Vendor Relationships
Customer Experience
Testing
Business Analysis
Requirements Gathering
Requirements Analysis
Gap Analysis
Problem Solving
Interdepartmental Liaison
Quality Assurance
Billing Systems
Training
Process Improvement
Change Management
Business Process Improvement
User Acceptance Testing
Vendor Management
Management
Green Belt
Customer Relationship Management
Customer Management
Lean Six Sigma
Quality Management
Strategy
Performance Management
Project Planning
Business Strategy
Risk Management
Team Management
Team Leadership
Customer Service
Leadership
Quality Improvement
Customer Satisfaction
Strategic Planning
Stakeholder Management
Coaching
Outsourcing
Michael Conville Summary
Michael Conville, based in Dublin, IE, is currently a Customer and Broker Experience Manager at RedClick Ireland. Michael Conville brings experience from previous roles at Bord Gáis Energy. Michael Conville holds a 2004 - 2008 Social Science in Social Policy, Geography @ University College Dublin. With a robust skill set that includes Teamwork, Invoicing, Microsoft Excel, Salesforce.com, Project Management and more. Michael Conville has 2 emails on RocketReach.
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