Michael Conville Email
Chief Customer Officer (12 month Contract) @ Darlington Building Society
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Michael Conville Location
- United Kingdom
Michael Conville Work
- Chief Customer Officer (12 month Contract) @ (February 2026 - Present)
- Head of Mortgage Operations and Distribution and Director of Mortgages @ (April 2025 - February 2026)
- Chief Customer Officer (interim) @ (March 2023 - March 2025)
- Head of Mortgage Operations @ (March 2012 - March 2023)
- Head of Mortgage Underwriting @ (November 2008 - March 2012)
- Senior Manager Intermediary Retention @ (January 2007 - October 2008)
- Manager - Intermediary Support Unit @ (January 2005 - December 2006)
- Intermediary Sales Compliance Manager @ (April 2004 - January 2005)
- Mortgage Underwriter @ (January 2001 - March 2004)
Michael Conville Education
- Northumbria University
Diploma in Management Studies
2010-2011 - Nottingham Trent University
Humanities (Humanities)
1994-1997 - South Tyneside College
A level (English Language and Literature, General)
1991-1993 - St Joseph's Comprehensive 1986-1991
Michael Conville Skills
- ATM Networks
- Analytical Skills
- Banking
- Business Development
- Business Leadership
- Business Strategy
- C Level Management
- Capacity Planning
- Coaching
- Competitive Landscape
- Contact Centers
- Credit
- Credit Risk
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Digital Strategy
- Digital Transformation
- Distribution
- Drive Change
- External Relationships
- Financial Services
- Key Account Management
- Leadership
- Loans
- Management
- Mortgage Lending
- Mortgage Underwriting
- Operational Efficiency
- Operational Excellence
- Operational Improvement
- Operations Improvement
- Operations Management
- Process Improvement
- Product Development
- Residential Mortgages
- Retail
- Retail Branch Operations
- Senior Stakeholder Management
- Staff Development
- Strategic Improvement
- Strategic Thinking
- Strategic Transformation
- Strategic Vision
- Strategy
- Strategy Implementation
- Team Leadership
- Team Management
- Underwriting
- Workforce Management
- change and transformation
- change delivery
- client centricity
- customer service excellence
- employee wellbeing
- Retail Banking
- Risk Management
- Accounting
Michael Conville Summary
- Michael Conville, based in United Kingdom, is currently a Chief Customer Officer (12 month Contract) at Darlington Building Society. Michael Conville brings experience from previous roles at Newcastle Building Society. Michael Conville holds a 2010 - 2011 Diploma in Management Studies @ Northumbria University. With a robust skill set that includes ATM Networks, Analytical Skills, Banking, Business Development, Business Leadership and more. Michael Conville has 2 emails on RocketReach.
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