2013 -
2016 Chief Information Officer @ Nectar Services Corporation
Michael Ciano Education
null
Babson College
Certificate (SIM Regional Leadership Forum (RLF))
Michael Ciano Skills
Social Determinants Of Health
Population Health
Business Architecture
Workday
Azure Databricks
QNXT
Amazon Redshift
Snowflake Cloud
Elasticsearch
Microsoft Power BI
8x8 Contact Center
Five9
Genesys Cloud
Salesforce Community Cloud
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Microsoft Azure
IT Operations Management
Call Center Development
Cloud Storage
Cloud-Native Applications
Pegasystems PRPC
U.S. Health Insurance Portability and Accountability Act (HIPAA)
U.S. National Committee for Quality Assurance
HITRUST
MuleSoft Anypoint Platform
Agile Application Development
Tableau
Salesforce Reporting
Salesforce Case Management
Salesforce Sales Cloud
Salesforce Marketing Cloud
Vendor Management
Business Analysis
IT Integration
Revenue Generation
Budget Management
Problem Solving
Negotiation
Analytical Skills
Enablement
Customer Support
Technical Project Management
Contract Negotiation
Contract Management
Due Diligence
Mergers & Acquisitions (M&A)
Social Responsibility
Clinical Operations
Data Visualization
Business Intelligence (BI)
Technology Integration
Strategic Vision
Executive Leadership
Project Management
Communication
Artificial Intelligence (AI)
cloud architecture
Mobile Applications
Customer Engagement
Executive Management
Product Development
Salesforce.com
Product Management
Strategic Planning
Strategy
Business Development
Information Security
Software Development
Cloud Computing
Security
Unified Communications
Disaster Recovery
Managed Services
Outsourcing
IT Service Management
Change Management
Enterprise Architecture
Customer Relationship Management (CRM)
IT Operations
Healthcare Information Technology (HIT)
Software Development Life Cycle (SDLC)
Regulatory Compliance
Professional Services
Consulting
Project Portfolio Management
Quality Assurance
Business Process Improvement
Customer Experience
Cisco Technologies
Software as a Service (SaaS)
Enterprise Software
Management
Cross-functional Team Leadership
Data Analytics
Cloud Applications
Coaching & Mentoring
Caregivers
PegaSystems
Diversity & Inclusion
Data Center
VoIP
Integration
Sales
Liberty
Customer Service
Public Speaking
Leadership
Michael Ciano Summary
Michael Ciano, based in Boston, MA, US, is currently a Chief Experience Officer (CXO) at Served With Honor. Michael Ciano brings experience from previous roles at Served With Honor, Shields Health, XO Health Inc. and ConsumerMedical (now Alight Solutions). With a robust skill set that includes Social Determinants Of Health, Population Health, Business Architecture, Workday, Azure Databricks and more. Michael Ciano has 2 emails and 2 mobile phone numbers on RocketReach.
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