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Michael Cardinal Location
Bloomington, IL, US
Michael Cardinal Work
2026 -now Senior Solution Development Architect-ServiceNow @
2025 -2026 Global Delivery Strategy Lead @
now Adjunct Instructor @ Heartland Community College
2023 -2025 Director and Architect-Business Transformation and Process Management @
2021 -2025 Director-Business Process Management Americas @
2021 -2021 Business Process Management Office Lead @
2020 -2021 Training Practice Manager @
2020 -2023 Owner-Principal Consultant @ Homeworld Information Services LLC
2016 -2020 Practice Manager @
2013 -2016 Solutions Architect @
2008 -2013 Senior Instructor @
1992 -2013 Adjunct Instructor @ Heartland Community College
2006 -2008 Director of Business Developement @
1999 -2007 Business Analyst and Internal Co @
Michael Cardinal Education
Illinois State University
M.A. (History; German; Classics)
1989-1991
Illinois State University
B.A. (History; German; Classics)
1984-1989
American Community Schools
Diploma (College Prep)
1978-1981
Michael Cardinal Skills
Presenter
ISO 20000
Presentation Development
Strategic Planning
Service Desk
SALT
Team Leadership
World History
Tutoring
Troubleshooting
Business Management
Historic Preservation
Historian
Requirements Analysis
ITIL
Process Management
European History
Tax
Financial Services
Online Training
Services
Organizational Change
Social Media
Teaching Skills
Solutions
Six Sigma
Integration
IT Operations
Process Improvement
Blackboard
IT Service Management
IT Strategy
Management Consulting
Curriculum Development
Root Cause Analysis
Governance
Lake
Sales
Problem Solving
Lesson Planning
Incident Management
Planning
Customer Service
Public Speaking
Vendor Management
IT Management
Change Management
Teaching
Process Development
History
Analysis
Service Management
Customer Relations
Process Engineering
Requirements Management
Training and Development
Business Analysis
American History
Knowledge Management
Microsoft Office
Customer Relationship Management Crm
Information Technology
COBIT
E Learning
Business Process
Employee Training
Strategic Thinking
Business Process Improvement
Customer Relationship Management
Michael Cardinal Summary
Michael Cardinal, based in Bloomington, IL, US, is currently a Senior Solution Development Architect-ServiceNow at Cognizant. Michael Cardinal brings experience from previous roles at Cognizant, Heartland Community College and Thirdera. Michael Cardinal holds a 1989 - 1991 M.A. in History; German; Classics @ Illinois State University. With a robust skill set that includes Presenter, ISO 20000, Presentation Development, Strategic Planning, Service Desk and more. Michael Cardinal has 2 emails and 1 mobile phone numbers on RocketReach.
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