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ITSM Academy is a female-owned small business started in 2004. If you are looking for training for yourself, a small team, or a large group - we have options for you. Accredited and sustainable Service Management training, including #ITSM, #ITIL® (Versions 4 and 5), #DevOps, Site Reliability Engineering #SRE, Value Stream Mapping #VSM, Employee Experience #XLA, Process Design #CPDE & #Agile Service Management training and education. All courses include GAME ON! an Interactive Learning Experience®, because we believe you can have fun while you learn, with ITSM Academy. Female-owned small business. 22 years... and counting! ITIL® is a registered trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved. PeopleCert DevOps™ is a trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved.

ITSM Academy Questions

The ITSM Academy annual revenue was $10 million in 2026.

Lisa Schwartz is the Chief Experience Officer of ITSM Academy.

16 people are employed at ITSM Academy.

ITSM Academy is based in Boca Raton, Florida.

The NAICS codes for ITSM Academy are [611, 61, 611420, 61142, 6114].

The SIC codes for ITSM Academy are [824, 82].

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