Michael Burrows Email & Phone Number
Vice President Enterprise Architecture @ Miratech
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Michael Burrows Location
- Laurel, DE, US
Michael Burrows Work
- 2026 - now Vice President Enterprise Architecture @
- 2022 - 2026 CX Solutions Director @
- 2022 - 2022 Solutions Consultant Director @
- 2021 - 2022 Client Solutions Director @
- 2016 - 2021 Vice President of Technology, Interaction Routing and Dialer Enterprise Contact Center Services @
- 2013 - 2016 Technology Manager, Dialer and Contact Center Services @
- 2011 - 2013 Vice President Business Support Manager II @
- 2008 - 2011 Vice President Consultant Systems Engineer @
- 2006 - 2008 Assistant Vice President of Call Center Technology Strategies and Reporting @
- 2005 - 2006 Assistant Vice President Technology Development and Integration Manager @ MBNA America
- 2000 - 2005 Call Center Technical Operations Manager @ MBNA America
- 1997 - 2000 Senior Reporting and Support Specialist @ MBNA America
Michael Burrows Education
- Commonwealth University-Bloomsburg
Bachelor of Science (Computer Science)
1993 - 1997 - Liberty University
Master of Business Administration - MBA
Michael Burrows Skills
- Leadership
- IT Strategy
- Sybase Sql Development
- Call Center Technology And Architecture
- Software Project
- Data Warehousing
- Requirements Analysis
- SharePoint
- SDLC
- PMO
- Call Center
- Data Center
- Perl
- Avaya
- Start Ups
- Microsoft SQL
- Microsoft SQL Server
- Troubleshooting
- Telecommunications
- Business Analysis
- Business Development
- Vendor Management
- Call Center Technology
- Team Leadership
- Process Improvement
- Visio
- Strategy
- IVR
- Unix/Linux Shell
- Enterprise Architecture
- Program Management
- Risk Management
- Testing
- Marketing
- Business Process
- Microsoft Excel
- Change Management
- Training
- Disaster Recovery
- Enterprise Software
- Business Intelligence
- Unix/Linux Shell Programming
- Project Planning
- Microsoft Sql Development And Analysis
- Management
- Project Management
- Analytics
- Perl Prgramming
- Call Centers
- Software Project Management
- Architecture
- Integration
- Analysis
- IT Management
- Access
- Databases
- Team Building
- SQL Server
- Consulting
- Software Systems Engineering
- Software Updates
- Analytical Reasoning
- Contact Centers
- Regulatory Compliance
- Database Administration
- Microsoft Visio
- Awk
- Call Routing
- Dialer Management
- Red Hat Linux
- Predictive Dialers
- Budgeting
- Operations Management
- Staff Training
- Business Management
- Research
- Cisco Routers
- Shell Scripting
- Strategic Roadmaps
- Data Analysis
- Stress Testing
- Negotiation
- Strategic Planning
- Avaya IP Telephony
- Critical Thinking
- Microsoft Project
- Unix
- Technology Management
- Genesys
- Load Testing
- Process Improvement Projects
- AIX Administration
- Partner Relationship Management
- Product Lifecycle Management
- UCCE
- Offshore Resource Management
- Staff Development
- Problem Solving
- Sql Sybase
Michael Burrows Summary
- Michael Burrows, based in Laurel, DE, US, is currently a Vice President Enterprise Architecture at Miratech. Michael Burrows brings experience from previous roles at Miratech, Avaya and Wells Fargo. Michael Burrows holds a 1993 - 1997 Bachelor of Science in Computer Science @ Commonwealth University-Bloomsburg. With a robust skill set that includes Leadership, IT Strategy, Sybase Sql Development, Call Center Technology And Architecture, Software Project and more. Michael Burrows has 3 emails and 2 mobile phone numbers on RocketReach.
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