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Michael Blewitt Location
England, United Kingdom
Michael Blewitt Work
2025 -now Head of Planning @
2020 -2025 Head of CC Resource Planning @
2015 -2020 Routing and Real Time Manager @
2014 -2015 Resource Planning and Tech-Interface Manager @
2012 -2014 Senior Technical Interface Analyst @
2008 -2012 Platform Analyst (Intra-Day) @
2005 -2008 Customer Sales Advisor @
Michael Blewitt Education
Tamworth and Lichfield College
BTech National Diploma (Computing)
2003-2005
Montsaye Community College
GCSEs
1998-2003
Michael Blewitt Skills
Customer Experience
Performance Management
Management
Process Improvement
IVR
Resource Management
Project Management
Inbound Marketing
Analysis
Workforce Management
Customer Service
System Testing
Avaya Site Administration
Genesys Framework
Real Time Reports
GVP
Priority Management
IT Hardware Support
Support Systems
Avaya ASA
Real Time
Real Time Monitoring
Telephony Support
Configurations
Call Centers
Stakeholder Management
Contact Centers
Customer Retention
Change Management
Telecommunications
Team Management
Unit Testing
Microsoft Word
Leadership
Human Resources
Web Design
Michael Blewitt Summary
Michael Blewitt, based in England, United Kingdom, is currently a Head of Planning at Aldermore Bank. Michael Blewitt brings experience from previous roles at Domestic & General and CPP Group plc. Michael Blewitt holds a 2003 - 2005 BTech National Diploma in Computing @ Tamworth and Lichfield College. With a robust skill set that includes Customer Experience, Performance Management, Management, Process Improvement, IVR and more. Michael Blewitt has 1 emails on RocketReach.
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