Michael Blewitt Location
- England, United Kingdom
Michael Blewitt Work
- 2025 - now Head of Planning @
- 2020 - 2025 Head of CC Resource Planning @
- 2015 - 2020 Routing and Real Time Manager @
- 2014 - 2015 Resource Planning and Tech-Interface Manager @
- 2012 - 2014 Senior Technical Interface Analyst @
- 2008 - 2012 Platform Analyst (Intra-Day) @
- 2005 - 2008 Customer Sales Advisor @
Michael Blewitt Education
- Tamworth and Lichfield College
BTech National Diploma (Computing)
2003 - 2005 - Montsaye Community College
GCSEs
1998 - 2003
Michael Blewitt Skills
- Customer Experience
- Performance Management
- Management
- Process Improvement
- IVR
- Resource Management
- Project Management
- Inbound Marketing
- Analysis
- Workforce Management
- Customer Service
- System Testing
- Avaya Site Administration
- Genesys Framework
- Real Time Reports
- GVP
- Priority Management
- IT Hardware Support
- Support Systems
- Avaya ASA
- Real Time
- Real Time Monitoring
- Telephony Support
- Configurations
- Call Centers
- Stakeholder Management
- Contact Centers
- Customer Retention
- Change Management
- Telecommunications
- Team Management
- Unit Testing
- Microsoft Word
- Leadership
- Human Resources
- Web Design
Michael Blewitt Summary
- Michael Blewitt, based in England, United Kingdom, is currently a Head of Planning at Aldermore Bank. Michael Blewitt brings experience from previous roles at Domestic & General and CPP Group plc. Michael Blewitt holds a 2003 - 2005 BTech National Diploma in Computing @ Tamworth and Lichfield College. With a robust skill set that includes Customer Experience, Performance Management, Management, Process Improvement, IVR and more. Michael Blewitt has 1 emails on RocketReach.
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