Michael Berreth Email & Phone Number
Sr. Director Workforce Optimization @ UnitedHealth Group
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Michael Berreth Location
- Kent, WA, US
Michael Berreth Work
- Sr. Director Workforce Optimization @ (September 2018 - Present)
- Vice President Client Solutions @ (January 2017 - September 2018)
- AVP of Business Management @ (June 2011 - December 2016)
- Sr. Manager of Resource Planning Pacific and FC Region @ (October 2010 - June 2011)
- Sr. Manager Resource Planning and Analysis @ T-Mobile, USA (October 2005 - October 2010)
- Manager of Reporting and Analysis @ (December 2004 - October 2005)
- National Forecast Manager @ Spherion (January 2002 - December 2005)
- Corporate Workforce Manager @ The Faneuil Group (January 1998 - December 2001)
- Resource Planning Analyst @ (January 1996 - December 1998)
Michael Berreth Skills
- Leadership
- Customer Experience
- Process Scheduler
- Team Building
- BPO
- Business Transformation
- Human Resources
- Call Center
- Sales
- Avaya
- Data Analysis
- Forecasting
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Vendor Management
- Software Documentation
- Process Improvement
- Strategic Planning
- Analysts
- Workforce Management
- Strategy
- IVR
- Microsoft Office
- Operations Management
- Contact Centers
- Marketing
- Temporary Placement
- Business Process
- Training
- Business Process Improvement
- Budgets
- Management
- Call Center Development
- Coaching
- Outsourcing
- Call Centers
- Integration
- Analysis
- Recruiting
- Performance Management
- Databases
Michael Berreth Summary
- Michael Berreth, based in Kent, WA, US, is currently a Sr. Director Workforce Optimization at UnitedHealth Group. Michael Berreth brings experience from previous roles at Alorica, Expert Global Solutions, T-Mobile and T-Mobile, USA. With a robust skill set that includes Leadership, Customer Experience, Process Scheduler, Team Building, BPO and more. Michael Berreth has 2 emails and 2 mobile phone numbers on RocketReach.
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