Michael Bernales Location
- Kawit, PH
Michael Bernales Work
- 2025 -now Quality Analyst @
- 2021 -2024 Senior Process Executive @
- 2018 -2021 Team Lead @
- 2017 -2018 Product Trainer @
- 2017 -2017 Account Associate @
- 2016 -2017 Retention Specialist @
- 2015 -2016 Customer Service Representative @
Michael Bernales Education
- Adamson University
Bachelor of Science in Business Administration (Financial Management)
2010-2014
Michael Bernales Skills
- Problem Solving
- Troubleshooting
- Customer Engagement
- Customer Satisfaction
- Search Engine Optimization (SEO)
- Business-to-Business (B2B)
- Small Business
- Optimization
- Customer Retention
- People Management
- Process Improvement
- New Hire Training
- New Hire Orientations
- New Hire Processes
- Mentoring New Hires
- Seven Habits of Highly Effective People
- Customer Service Training
- Customer Service
- Communication
- Team Leadership
- Computer Literacy
- Teamwork
Michael Bernales Summary
- Michael Bernales, based in Kawit, PH, is currently a Quality Analyst at Cognizant. Michael Bernales brings experience from previous roles at Cognizant and VXI Global Solutions, LLC. Michael Bernales holds a 2010 - 2014 Bachelor of Science in Business Administration in Financial Management @ Adamson University. With a robust skill set that includes Problem Solving, Troubleshooting, Customer Engagement, Customer Satisfaction, Search Engine Optimization (SEO) and more. Michael Bernales has 2 emails on RocketReach.
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