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MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Our platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and drive digital transformation. With MiaRec, contact centers gain full visibility into their performance and can transform inaccessible call center data into valuable customer insights, all while ensuring compliance. Founded in 2013, the Silicon Valley-based company serves more than 500 healthcare organizations, insurance firms, retail companies, financial services institutions, and other customer-first companies worldwide. Learn more at www.miarec.com.

Website https://www.miarec.com
Revenue $17.2 million
Employees 21 (16 on RocketReach)
Founded 2013
Address 1999 S Bascom Ave, Campbell, California 95008, US
Phone +1 408-580-0150
Fax (408) 580-0105
Technologies
Industry Software, Software Development, Business Intelligence (Bi) Software, Call Recording, Software Development & Design, Quality Assurance, Software for Contact Centers, Hosted Call Recording, Agent evaluation, Call Reporting, Compliance Recording, HIPAA compliance, Call recording for healthcare, PCI-DSS Compliance, Cisco, Avaya, Broadsoft, Asterisk, Metaswitch
Web Rank 1 Million
Keywords Contact Center Solutions, Conversation Intelligence, Call Center Analytics, Contact Center Automation, Quality Monitoring Software, Speech Analytics, Workflow Automation, Call Center Technology, Customer Experience Improvement, Performance Management Software, Customer Service Analytics, Workforce Optimization, Efficiency Improvement, Customer Journey Mapping, Compliance Monitoring, Digital Transformation, Coaching And Training, Revenue Generation
Competitors Zendesk Sell, RingCentral, NICE, Genesys, Verint, Five9, Talkdesk, Aspect Software, Calabrio, Inc., AIRCALL INTERNATIONAL LIMITED +40 more (view full list)
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 518 Companies, NAICS Code 5112 Companies, NAICS Code 51 Companies, NAICS Code 511 Companies

MiaRec Questions

The MiaRec annual revenue was $17.2 million in 2026.

Tatiana Poly is the COO of MiaRec.

16 people are employed at MiaRec.

MiaRec is based in Campbell, California.

The NAICS codes for MiaRec are [518, 5112, 51, 511].

The SIC codes for MiaRec are [737, 73].

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