Mercuricall Group Ltd Information

The next generation of CCaaS software - White label, built for partners you put your brand front and center - 100% cloud native - unlike legacy platforms there is no hardware to maintain. - Deploy in the cloud or on premise - Multi tenant - built from the ground up to be multi tenant. - Full Omnichannel with an agent able to have multiple interact on calls, sms, email, chat, Whatsapp, Facebook and many more all from one screen. - Deploy to your customers in minutes not months. - Grow and shrink your agent footprint on a monthly basis with a consumption model - Build your own services offerings, small, premium, advanced, from a set of customisable micro services. - You set the price that works for your market conditions - Extensible with integrations to Salesforce, MS Teams, IBM Watson, Zendesk, Zoho and many more. - Agent interface via browser, desktop app or mobile - The extensive sys admin interface allows you to manage your customers and your own contact center. - Authoring tools that allow you to create complex interactions with customers. - All of this with a revenue share business model, we don't succeed unless you do.