Mercer Smith Email & Phone Number
Senior Director, CX Strategy and Solutions @ Boldr
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Mercer Smith Location
- Austin, TX, US
Mercer Smith Work
- Senior Director, CX Strategy and Solutions @ (June 2025 - Present)
- VP, Community + Education @ (October 2024 - June 2025)
- VP, Managed Operations @ (January 2024 - October 2024)
- VP, CX Insights and Community @ (July 2022 - January 2024)
- VP of Customer Success @ (February 2021 - June 2022)
- VP of Customer Experience @ (February 2018 - January 2021)
- Consultant @ (July 2017 - February 2018)
- Head of Customer Support, Trello @ (December 2015 - February 2018)
- Integrations Manager @ Campaign Monitor (December 2014 - December 2015)
- Customer Champion and Community Moderator @ (May 2013 - December 2014)
- Expert @ (September 2010 - May 2013)
- Head Residential Computer Consultant @ (September 2002 - May 2006)
Mercer Smith Education
- Emerson College
Masters (Fine Arts; Creative Nonfiction)
2010-2013 - University of Rhode Island
BA (Rhetoric, English)
2006-2010
Mercer Smith Skills
- APIs
- Blogging
- Boxing
- CSS
- Charcuterie
- Content Strategy
- Copy Editing
- Copywriting
- Creative Writing
- Customer Service
- Digital Marketing
- Editing
- Graphic Design
- HTML
- Hugs
- Java
- JavaScript
- Mac
- Management
- OS X
- Photoshop
- Press Releases
- Programming
- Proofreading
- Public Speaking
- Rapping to TI
- Research
- SEO
- SEO copywriting
- Sales
- Search Engine Optimization (SEO)
- Social Media
- Social Media Marketing
- Social Networking
- Software Development
- Speech Writing
- Strategy
- Technical Writing
- Tigers
- Training
- Vedic Astrology
- Web Design
- WordPress
- Writing
- Microsoft Office
- Search Engine Optimization Seo
- Strategic Planning
- Search Engine Optimization
Mercer Smith Summary
- Mercer Smith, based in Austin, TX, US, is currently a Senior Director, CX Strategy and Solutions at Boldr. Mercer Smith brings experience from previous roles at PartnerHero and Venafi. Mercer Smith holds a 2010 - 2013 Masters in Fine Arts; Creative Nonfiction @ Emerson College. With a robust skill set that includes APIs, Blogging, Boxing, CSS, Charcuterie and more. Mercer Smith has 2 emails and 3 mobile phone numbers on RocketReach.
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