2000 -2001 Front Office Manager @ Hampton Inn & Suites Yardley, PA (Gulph Creek Hotels)
Melissa Ward Education
Holy Family University
Bachelor of Science (B.S.), Psychology (Psychology)
1998-2002
Neshaminy High School
High School Diploma
1994-1998
Melissa Ward Skills
Sales
Banquets
Microsoft Office
Tourism
On Q Rate and Inventory
Hotels
Customer Service
Management
Opening Hotels
Event Management
Social Media
Revenue Analysis
Hotel Management
Food and Beverage
Microsoft Excel
Guest Service Management
Hospitality
Yield Management
Customer Satisfaction
Bilingual English/Spanish
Servsafe Certified Food Safety Manager Bucks and Montgomery Counties
Hampton Inn Sales Certified
Front Office
Research
Resorts
On Q
On Q Sales and Events
Hampton Inn General Manager Certified
Hospitality Industry
Spirit of Hampton Award Winner 2011
Holiday Inn General Manager Certified
Melissa Ward Summary
Melissa Ward, based in Langhorne, PA, US, is currently a Hotel General Manager at Parxview Hotel. Melissa Ward brings experience from previous roles at Yardley Hospitality Holdings, Coakley & Williams Hotel Management Company, Holiday Inn Lansdale (SMG Hotels) and Hampton Inn Doylestown (SMG Hotels). Melissa Ward holds a 1998 - 2002 Bachelor of Science (B.S.), Psychology in Psychology @ Holy Family University. With a robust skill set that includes Sales, Banquets, Microsoft Office, Tourism, On Q Rate and Inventory and more.
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