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Melissa Ward Location
Plano, TX, US
Melissa Ward Work
Executive Director, IT Organizational Management @ (November 2018 - Present)
Vice President Information Technology @ (May 2015 - November 2018)
Information Systems Director @ (January 2001 - January 2015)
Senior Manager @ (January 1995 - January 2001)
Senior Consultant @ (January 1991 - January 1995)
Melissa Ward Education
Baylor University - Hankamer School of Business
BA (Business, French)
1987-1990
Baylor University
Bachelor of Arts (B.A.) (Business and French)
1987-1990
Melissa Ward Skills
Active Directory
Business Analysis
Change Management
Configuration Management
Data Center
Disaster Recovery
IT Management
IT Operations
IT Outsourcing
IT Service Management
IT Strategy
ITIL
ITIL Process Implementation
ITIL v3 Foundations Certified
Incident Management
Information Technology
Infrastructure
Operations Management
Problem Management
Project Management
Release Management
SDLC
Servers
Service Desk Management
Service Level Management
SharePoint
Troubleshooting
VMware
Vendor Management
Virtualization
Windows Server
XP
Technology
Service Desk
Operations
ITIL Implementation
Project Delivery
Management
Agile Methodologies
Software Documentation
Business Process
Quality Assurance
Analysis
Visio
Leadership
Testing
Access
Software Development Life Cycle
E Commerce
Training
Program Management
Cross Functional Team Leadership
Team Leadership
Requirements Analysis
Business Requirements
User Acceptance Testing
Customer Service
Project Management Office
PMO
Agile Project Management
Non Functional Requirements
Storytelling
User Stories
Customer Management
Information Systems
Prioritize Workload
Timelines
Interpersonal Skills
Melissa Ward Summary
Melissa Ward, based in Plano, TX, US, is currently a Executive Director, IT Organizational Management at JPMorgan Chase & Co.. Melissa Ward brings experience from previous roles at Eurpac Service Inc., CompuCom Systems, Inc and Price Waterhouse. Melissa Ward holds a 1987 - 1990 BA in Business, French @ Baylor University - Hankamer School of Business. With a robust skill set that includes Active Directory, Business Analysis, Change Management, Configuration Management, Data Center and more. Melissa Ward has 4 emails and 4 mobile phone numbers on RocketReach.
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