Melissa Bailey's Location
New York, United States
Melissa Bailey's Work
- VP, CX Business Leader @ HGS - Hinduja Global Solutions
- Member @ Chief
- GMI Mentor @ Global Mentorship Initiative
- SVP @ AdviseCX
- Consultant @ Straight Forward Consulting
- General Manager @ HiOperator
- Senior Vice President - Support Services @ Sitel UK & Ireland
- Senior Vice President - Global Account Management @ Sitel UK & Ireland
- Administrative Vice President @ Clientlogic GH
- Vice President @ Softbank Services Group
Melissa Bailey's Education
- Canisius College
Bachelor of Science - BS (Business, Management, Marketing, and Related Support Services)
- Canisius College
MBA (Marketing)
Melissa Bailey's Skills
- BPO
- Outsourcing
- Vendor Management
- Workforce Management
- Call Center
- Customer Experience
- Offshoring
- Operations Management
- Contact Centers
- Management
Melissa Bailey's Summary
Melissa Bailey, based in New York, United States, is currently a VP, CX Business Leader at HGS - Hinduja Global Solutions, bringing experience from previous roles at Chief, Global Mentorship Initiative, CX Solution Source and Straight Forward Consulting. Melissa Bailey holds a Bachelor of Science - BS in Business, Management, Marketing, and Related Support Services @ Canisius College. With a robust skill set that includes BPO, Outsourcing, Vendor Management, Workforce Management, Call Center and more, Melissa Bailey contributes valuable insights to the industry. Melissa Bailey has 1 email and 1 mobile phone number on RocketReach.
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