Melanie Brewster's Location
Adelaide, SA, AU
Melanie Brewster's Work
- Service Desk Operations Manager @ Datacom
- Senior Team Lead @ Datacom
- Service Delivery Coordinator @ Datacom
- Change Management Lead - People @ Department of Human Services SA
- Service Delivery Manager @ National Pharmacies
- Business Support Manager @ Department of Human Services SA
- Account Service Delivery Manager @ DXC Technology
- Customer Services Group Leader @ HAMBS
- Onsite Service Delivery Manager @ Data#3 / DSTO
- Change Coordinator @ SA Health
Melanie Brewster's Education
- Peoplecert
Certification (ITIL 4)
2021 - 2021 - Serv
Certificate (ServiceNow Fundamentals)
2019 - 2019 - EXIN
IT Service Management Foundation (Service Management)
2016 - 2016
- GoGoTraining
ITIL 2011: Operational Support & Analysis (Service Delivery)
2016 - 2016 - AXELOS
ITIL v3 Foundation Certificate in IT Service Management (Customer Service Management)
2015 - 2015 - GoGo Training
Certificate (Project Management Fundamentals)
2013 - 2013 - TAFE NSW
Certificate IV - Frontline Management (People Management)
2005 - 2005 - Royal Australian Air Force
Diploma in Secure Communications (Computer/Information Technology Administration and Management)
2002 - 2005 - Marden Senior College
Melanie Brewster's Skills
- Service Management
- Systems Engineering
- IT Service Management
- Business Analysis
- ITIL
- Driven by Results
- Incident Management
- Service Delivery
- Integration
- Customer Service
Melanie Brewster's Summary
Melanie Brewster, based in Adelaide, SA, AU, is currently a Service Desk Operations Manager at Datacom, bringing experience from previous roles at Datacom, Department of Human Services SA and National Pharmacies. Melanie Brewster holds a 2021 - 2021 Certification in ITIL 4 @ Peoplecert. With a robust skill set that includes Service Management, Systems Engineering, IT Service Management, Business Analysis, ITIL and more, Melanie Brewster contributes valuable insights to the industry. Melanie Brewster has 3 emails on RocketReach.
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